High Latency Needs To Be Addressed!!!

I have called support 2 different times, and had went through all of the troubleshooting steps. It was confirmed both times it has to do with the xbox servers.

Hooked xbox one directly to my modem still a high ping of 100ms. Tried it through wifi 100ms. Hardwired into router still 100ms. They had me do a ping test on my computer and when it hit their servers the ping started spiking.Oh and my download speed is
really low on xbox one 5 - 7mbps when i have 30mbps. This has been going on for a while and it still isnt fixed. I dont use my xbox one or 360 anymore for that reason. I now use my ps4, and no issues streaming or playing games.

No it is not my setup. Charter Internet = 30mbps down 4.75mbps upload, Netgear NightHawk R7000 router, Motorola surfboard 6121. 100% wireless strength on anything. Ping test with comp over wifi = 15-25ms. State: Tennessee

:)

 

DDoS attacks need to be addressed.

[quote user="aG I VeXx"]am always getting kicked offline by some punk kids who can use a program[/quote]They go by the epithet of
Kidiots!

[quote user="aG I VeXx"]What I mean by this is, make it harder for other users to even see your IP address. Maybe hide them? Dedicated servers where this cant happen? VPN's set up for those type of competitive game types. IDK, something?[/quote]The
holy grail of communication on the Internet has been to allow peer-to-peer communication without the requirement of any centralized servers or services.

It is up to each game developer, how they choose to approach and implement a certain network architecture.

[quote user="aG I VeXx"]Yes, the attack takes place with external applications but how did they even come across my IP address?[/quote]Through
UDP hole punching technique, which is the the most common NAT traversal technique. This method is well used for Peer-to-peer communication and listen server.

[quote user="aG I VeXx"]What I'm saying is Yes, you are right, the attack takes place outside of xbox live, BUT xbox live gives them the ability to do so.[/quote]What makes you think the rendezvous or relay servers are within
microsoft's realm? These servers are used to initiate contact between peers behind NAT's or firewalls.

[quote user="aG I VeXx"]Masking the IP address is very attainable, they just have to put in the work.[/quote]Not with the tools used for NAT traversal on the Xbox 360.

[quote user="aG I VeXx"]I just find it unacceptable. I know things can be done.[/quote]And things are being done. Users are getting their accounts suspended all the time, for carry out DoS or DDoS attacks.

 

DDoS attacks need to be addressed.

DDoS attacks are targeted at the end-user's IP address. This means, Microsoft can't do ANYTHING to stop with DDoS attacks against you, only on their infrastructure. With this being said, you can contact your ISP and local police force and report the person
DDoSing you for internet crimes. Xbox LIVE can't mask IP addresses either. An IP can only be masked if it's on the local network and local network only. Even knowing your home IP's are 192.168.xxx.xxx, the IP on your Xbox is completely different and Microsoft
cannot do anything to mask it.

 

It hard lower ping. It has to do how far the servers are. It responed faster with a closer servers.

 

Yes further away higher the ping, but it has been determined it is the xbox servers. Plus my download speed shouldnt be at 5 - 7mbps when my speed is 30mbps. Sometimes in the detailed network description speeds can get 24 - 30mbps but still with ping at
100ms.

 

Now my ping is spiking to 200 latency on xbox one plus xbox doesnt accept manual dns server. Im starting to think these issues are not going to get fixed.

 

[quote user="pigpiles"]Now my ping is spiking to 200 latency[/quote]

You need to picture this: Ping usually is something neither you nor Xbox can control.

Ping is the time it takes for a data packet to start from your console, then travels through the Internet to a destination server and is then sent back to you.

Let's make a car analogy here. You and a friend both own a fast sports car.

Your friend wants to check the time it takes him to drive to the bakery around the corner and back (comparable to a multiplayer game, or a ping test on your PC to a server close by).

You decide to measure the time it takes you to drive from Tenessee to Seattle to visit Microsoft, yell at some Live engineers to get their act together and drive home again.

So, your friend will have a round-trip time from your home to the bakery and back from a few minutes.

You however need to travel about 2.500 miles, share the road with trucks that slow you down while one truck is passing the other, you have to fight traffic congestion, take alternative routes, because a road is closed because of an accident and so on. Also
keep in mind, that the speed your internet provider "sold" you is only the speed from your home to their local backbone in your area. Something like your own private on-ramp to the high way. As soon as you are on the public road, your speed varies with the
traffic on the route you take.

So after a 40 hour drive you arrive in Seattle, yell at an engineer, and drive home, take a different route again, have to deal with other drivers inability to give way, and after another 40 hours you arrive home.

You wouldn't complain that your friend could to his trip to the bakery in a shorter time than your cross country road trip. Would you?

[quote user="pigpiles"]plus xbox doesnt accept manual dns server.[/quote]

What difference would that make? DNS is "only" there to resolve the "human" readable internet address (like www.xbox.com or www.google.com) to a computer readable IP address.

It usually has nothing to do with your internet speed or ping, as the ping packet is only measured after it already knows its destination IP address, the way to the IP address and the back to your network card. The time it takes to resolve the domain name won't
make a difference.

To keep with the above analogy: The DNS request would be the time you need to type in the address into your car's GPS navigation system. Let's assume, you know the route from Tenesse to Seattle by heart, and don't need a GPS.

The time you travel on the road will be the same, whether you use the GPS or not. The only difference is the short time it took you to type in the destination into the GPS before you started.

 

yeah but they should have servers in Europe aswell , its not fair that only americans have Un-Delayed Gaming , *** MS Pushing Away custumors from anywhere that isnt u.s

 

In addition to the above suggested answer. I have another line of thought for you to look into.

After installing countless customers with TWC internet. The advertised speed is just that. It is usually a roll of the dice, if you will get that exact speed continuously on a wireless signal. I also have TWC's 30x5 internet
and can tell you sitting about 3 feet away from my router as I type this. My speeds range from 8 to 30 for download throughout the day. Sometimes you will get the top speeds and sometimes not.

Another thing to check on, since you say it is not your setup. It may be as simple as the connection points for your cables were done incorrectly. You may want to call Charter to come out and take a look.

Lastly, you can setup a static DNS addresses in your router and they will carry over to your Xbox. I have had my system set like that for about 6 years now.