High CPU usage even when idle

Discus and support High CPU usage even when idle in XBoX Games and Apps to solve the problem; Still have the problem (even with the new version 8.8.15003.00000) that the xbox app always uses 100% of one CPU core the whole time, even if it... Discussion in 'XBoX Games and Apps' started by Mulando, Aug 31, 2015.

  1. Mulando
    Mulando Guest

    High CPU usage even when idle


    Still have the problem (even with the new version 8.8.15003.00000) that the xbox app always uses 100% of one CPU core the whole time, even if it shouldn't do anything (e.g in Background). As I know from others, this is not the normal behavior, but on my
    system I can reproduce the problem every time I start the xbox app.

    I used the sysinternals process explorer to get a bit more into detail and there is one thread that always using the cpu. with the start address "threadpoolwinrt.dll!DllMain+0x1320".

    Stacktrace:

    dxgi.dll!ApplyCompatResolutionQuirking+0xa9a9

    dxgi.dll!ApplyCompatResolutionQuirking+0xbb32

    dxgi.dll!ApplyCompatResolutionQuirking+0x86f9

    Avatars.dll+0x6e567

    Avatars.dll+0x5f9e8

    Avatars.dll+0x5effc

    Avatars.dll+0x64378

    Avatars.dll+0x6378b

    Avatars.dll+0x5ee67

    Avatars.dll+0x7d832

    Avatars.dll+0x7d468

    Avatars.dll+0x7d971

    threadpoolwinrt.dll+0x377d

    threadpoolwinrt.dll!DllMain+0x1347

    KERNEL32.DLL!BaseThreadInitThunk+0x22

    ntdll.dll!RtlUserThreadStart+0x34

    the Threadpoolwinrt.dll that is used there has the file version 10.0.10240.16384.

    Windows 10 is up to date (slow ring).

    May this have something to do with my avatars items-combination or somting like this (portal 2 blocks as extra item)?

    My system's hardware shouldn't be to bad for that:

    Core i5 3570K (integrated intel GPU is deactivated, so it shouldn't be a GPU driver conflict)

    8GB DDR3

    AMD Radeon HD 7850

    :)
     
    Mulando, Aug 31, 2015
    #1
  2. m1stergeorge
    m1stergeorge Guest
    Plex - coming to Xbox one ([email protected])

    I think I figured it out. When Captain America 2 was playing, that's when the CPU usage went high. I've just played 2 Fast 2 Furious and there is next to no CPU Usage. The difference? CA2 has a DTS soundtrack.
     
    m1stergeorge, Aug 31, 2015
    #2
  3. Plex - coming to Xbox one ([email protected])

    Ahhh that makes sense as the Xbox doesn't natively like dts
     
    Guns_LotsOfGuns, Aug 31, 2015
    #3
  4. High CPU usage even when idle

    For me it uses low CPU for a while, but then for no apparent reason CPU usage spikes and it becomes very unresponsive. Doesn't seem to correlate to anything I do. The only thing I can do to make it usable again (for a time) is to kill the process in task
    manager.
     
    A flying horse, Sep 2, 2015
    #4
  5. Mulando
    Mulando Guest
    Is there nothing I can do about it? It is not the normal behavior that one cpu core is used 100% all the time, that's for sure.

    Is there a way to "uninstall" and "reinstall" the xbox app?
     
    Mulando, Sep 10, 2015
    #5
  6. Term Royal
    Term Royal Guest
    Hi, if you want to uninstall the Xbox App you can run this command in Windows PowerShell:

    Run as Admin and make sure all applications are closed

    Get-AppxPackage *xbox* | Remove-AppxPackage

    Then, run this to reinstall:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    After everything is done, restart your PC. Most of the Xbox App will be installed but you will have to finish the installation through the Windows Store.

    If you encounter an error installing the Xbox App again in the Windows Store, just restart your PC again and it will work the next time you try to install.
     
    Term Royal, Sep 11, 2015
    #6
  7. Mulando
    Mulando Guest
    Thx for the answer, but it didn't work High CPU usage even when idle :(

    After the xbox app had been added again through the store, it behaves the same. Just using the whole processor core all the time, without doing anything else at these times. I try it with my wifes profile, maybe this works.
     
    Mulando, Sep 11, 2015
    #7
  8. Mulando
    Mulando Guest

    High CPU usage even when idle

    didn't work, either. With her account, the app has the same behavior.

    btw. the uninstall command threw 2 errors, that the xbox app couln't get uninstalled, because it is a part of windows, and "maybe" the administrator could remove it via features. But, well.. the powershell command should have done that. But at least I had
    to redownload it, but I think it didn't really download it, because the shop said something of ~54mb and it was instantly installed.
     
    Mulando, Sep 11, 2015
    #8
  9. Mulando
    Mulando Guest
    The problem is solved with version 9.9.28033.00000
     
    Mulando, Nov 1, 2018
    #9
  10. Term Royal Win User

    High CPU usage even when idle

    Hi, if you want to uninstall the Xbox App you can run this command in Windows PowerShell:

    Run as Admin and make sure all applications are closed

    Get-AppxPackage *xbox* | Remove-AppxPackage

    Then, run this to reinstall:

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    After everything is done, restart your PC. Most of the Xbox App will be installed but you will have to finish the installation through the Windows Store.

    If you encounter an error installing the Xbox App again in the Windows Store, just restart your PC again and it will work the next time you try to install.
  11. A flying horse Win User

    High CPU usage even when idle

    For me it uses low CPU for a while, but then for no apparent reason CPU usage spikes and it becomes very unresponsive. Doesn't seem to correlate to anything I do. The only thing I can do to make it usable again (for a time) is to kill the process in task
    manager.
  12. Mulando Win User

    High CPU usage even when idle

    The problem is solved with version 9.9.28033.00000
  13. Mulando Win User

    High CPU usage even when idle

    Thx for the answer, but it didn't work :(

    After the xbox app had been added again through the store, it behaves the same. Just using the whole processor core all the time, without doing anything else at these times. I try it with my wifes profile, maybe this works.
  14. Mulando Win User

    High CPU usage even when idle

    Is there nothing I can do about it? It is not the normal behavior that one cpu core is used 100% all the time, that's for sure.

    Is there a way to "uninstall" and "reinstall" the xbox app?
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High CPU usage even when idle

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