hi xbox!

I was trying to get to sign in to my xbox but it didint work? I tryed as much as i could. It said to go on your account on xbox app on pc ipad etc, i went on to my pc and signed in. Everything was fine. I really hope they fix this because i know i didint
lose xbox live gold. Thank you xbox.

:)

 

Hi Xbox

Will u please send me a test code for the Xbox app I'm completely lost without it I just want my app back please Xbox I've checked my information @account.live.com please send me a text code Thanks. ,

 

Hi Xbox

Hey tunes124! We are aware of the issue with the Xbox App and currently working to pass information to the appropriate teams. Please post back with the following information:

1) When you say crashing on startup, are you seeing any UI before the app crashes? If so, what screen are you seeing right before it crashes?

2) Upon uninstalling and reinstalling the Xbox App, which of the following is happening?

a. Does it give you an option to sign in, and you can type in your account information before it crashes?

b. Does it go straight to the signing-in screen (a green screen with a spinner on the bottom) as if it knows your account information, and then crashes?

c. Are you not even getting any UX before it crashes?

3) If you are able to sign in before crashing (option (a) in the list above), can you please try creating a new dummy account and sign in using that account to see if it still crashes? We need to determine whether this is a condition specific to your
device or whether it is specific to your account before we can proceed further.

4) If you are willing to share the e-mail address (please do *not* send your password) that you normally use to log in with, we would like to investigate if there is anything unusual about the settings of that account.

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best
info.

 

Hey Nate!

I can see from your public
Xbox.com profile that you're currently shooting zombies in the face with your sunflower beams in Garden Warfare 2. That means it sounds like your issue connecting was because of the Xbox Live Service Alert that was up for a bit yesterday.

If you run into any other issues, post up a new thread and let us know so we can help you out!

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.