Hi, when creating a warranty request I receive an error message at the end

Discus and support Hi, when creating a warranty request I receive an error message at the end in XBoX on Windows to solve the problem; Hi, What does this error message mean? TraceID: fn6g5Au++UmHJk9+.17.365 It occurs at the last step when I am creating a request for the warraty. My... Discussion in 'XBoX on Windows' started by Aivaras Valančius, Dec 24, 2022.

  1. Hi, when creating a warranty request I receive an error message at the end


    Hi,

    What does this error message mean? TraceID: fn6g5Au++UmHJk9+.17.365

    It occurs at the last step when I am creating a request for the warraty. My warranty is active till 2024. I am from Lithuania.

    :)
     
    Aivaras Valančius, Dec 24, 2022
    #1
  2. Georges C. Win User

    Hi, when creating a warranty request I receive an error message at the end

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community and Merry Christmas.

    Hello Aivaras, the whole Microsoft guarantee order creation process is automatic, so if the site is showing this error, my suggestion is to wait a bit and try again later.

    If you still get the same error, contact support using the link below so they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  3. mbertoncini Win User

    No video signal from my Xbox One X.

    I’ve been troubleshooting all day long. I am positive that the problem is on the console’s end, and not the cable or the TV. I still have a month of warranty left but I’m getting the same error message when I try to set
    up a service request. It says; “Sorry for the inconvenience. The accessory or device you are requesting is not available. Contact Microsoft Support for assistance.” Then I try to contact the support and upon selecting the category
    it sends me back to the warranty page. This is nuts.
  4. mbertoncini Win User

    No video signal from my Xbox One X.

    I’ve been troubleshooting all day long. I am positive that the problem is on the console’s end, and not the cable or the TV. I still have a month of warranty left but I’m getting the same error message when I try to set up a service request. It says; “Sorry
    for the inconvenience. The accessory or device you are requesting is not available. Contact Microsoft Support for assistance.” Then I try to contact the support and upon selecting the category it sends me back
    to the warranty page. This is nuts.
  5. realSRSBZNZ Win User

    Cannot join a party, create one or chat on Xbox live - Help

    Hi there!

    Are you receiving an error message when attempting to connect?
  6. Julian_ Win User

    Немогу отправлять сообщения с консоли и приложения [Can't send messages from console and apps ]

    Hi! Do you receive any error message or code when trying to send a message?
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Hi, when creating a warranty request I receive an error message at the end

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