hi, I need help!!

Discus and support hi, I need help!! in XBoX on Consoles to solve the problem; Hello, I'm from Mexico and I have an xbox one with an Xbox Live subscription. according to me, I had already canceled my renewal of xbox live, but... Discussion in 'XBoX on Consoles' started by KikeEriz, Mar 15, 2018.

  1. KikeEriz
    KikeEriz Guest

    hi, I need help!!


    Hello, I'm from Mexico and I have an xbox one with an Xbox Live subscription.

    according to me, I had already canceled my renewal of xbox live, but when I go back to xbox, it still appears that I can play online, I've been almost 2 months like this and I do not know what to do, I'm afraid that they will charge me credit card

    another thing

    in my xbox I have a friend's account, but I'm sure he's not paying xbox live, because I was the one who was giving him my subscription so he could play for free

    maybe I'll take a roll, so my friend pays and now I play for free

    but I'm not too sure about that

    there is some staff here who can help me

    I do not know if there is a number to contact me with xbox and help me

    The truth is that I am worried because I do not have money in my bank card haha

    :)
     
    KikeEriz, Mar 15, 2018
    #1
  2. Alexlove100
    Alexlove100 Guest
    Hi Everyone i need help

    The account i am using is a old one i made years ago to play minecraft with my friends the thing i did wrong is that i put a fake email and now after 3 years i want to get the account back to get my gamer tag to pass it to my new email and thats where i
    have my problem my account is locked or something and i need to get a code and when i put the email i think is the account backup or something i don't get the code and its ***** five letters so it has to be the one i am putting so i don't understand why it
    won't send and not only that i have two choices and its either recover my account and transfer it to my new email or buy a new gamertag and pass the old one to my new email if that works wish i don't know please help.
     
    Alexlove100, Mar 15, 2018
    #2
  3. Geth
    Geth Guest
    Hi im need help

    If it a code, just go over to the store tab and scroll down to where it says "Use a code"
     
  4. PeterPan✔️psyche Win User

    Hi I need help

    Also please do NOT TELL ME TO CONTACT ISP THIS IS PROBLEM YOUR JOKE OF A COMPANY MUST ADDRESS
  5. Tezzarrific Win User

    Hi I need help

    they cannot see the ddos, it happens outside of their network and happens over the internet, the only people that can resolve this is your isp as they CAN see the attacks.

    Your IP is public to anyone and can happen on any platform, Microsoft are not responsible for your net connection. there is physically nothing they can do about you being ddosed
  6. PeterPan✔️psyche Win User

    Hi I need help

    Did that make no sense you basically saying I can download illegal malware and Xbox won’t do anything hahahahahahahahahahahahah are you American I take it ?
  7. steeledwand7664 Win User

    Hi need help

    First even if the enforcement team gets a thousand reports that you supposedly violated the code of conduct does not mean that you will get suspended EVERY report that is made is investigated and the account that gets reported is ONLY suspended if there
    was a violation of the code of conduct.

    If you feel that you should not have been suspended you can sign into enforcement.xbox.com and file for a case review the enforcement team will then reinvestigate the report and determine if they can lift the suspension sooner.

    This is the ONLY way to get a suspension lifted sooner then its original end date and the ONLY way to contact the enforcement team.
  8. WPAK Win User

    Hi i need help here please.

    Hi there,

    please check http://account.microsoft.com/services to see if it will show any payments due/pending there, if there are any shown they need to be sorted first.

    Also check if there are active subscriptions based on the payment option (credit card) you want to delete.

    If there are No pending changes or active subscriptions based on that payment option and you still can't remove it, then it's best to contact Xbox Support via Phone or Microsoft Support Chat.

    They should be able to do a more in-depth check into the issue.

    To contact Xbox Support use http://support.xbox.com/contact-us Keep in mind that the issue selected will determine the contact options shown.

    Let us know the results
Thema:

hi, I need help!!

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