Hi, I need help to buy "Cuphead" i cant buy :(

bryan6612 · Oct 3, 2017

I get a message on the screen that says that you can not make the purchase and that you contact me with support but I can not solve it

:)

PmcDracoMark02 · Oct 3, 2017

When i try to buy this DLC Ark:Abberation it says we cant process your payment

Hi im trying to buy this dlc for ark survival evolved called abberation but when ever i try to buy it says we cant process your payment please i need help and i need to buy this asap

EL BIEZ GAGA · Oct 3, 2017

i cant buy cuohead thru my x box one using my account

im trying to buy cuphead on my xbox one s im using my account as always but i cant i dont know why because i do have the money enoght

DominumStige · Oct 3, 2017

Hi!

Did you try to purchase the game directly on the page? Buy Cuphead - Microsoft Store

Also check that you have the necessary funds on the payment method to complete the purchase.

Ishan8123 · Nov 2, 2018

If you need further help, since this is a billing related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Don't forget to explain your situation and they should be able to help you

Ishan8123

If you need further help, since this is a billing related issue, you will need to contact Xbox Support directly here-
http://support.xbox.com/contact-us .

Don't forget to explain your situation and they should be able to help you

DominumStige

Hi!

Did you try to purchase the game directly on the page? https://www.microsoft.com/en-US/store/p/cuphead/9njrx71m5x9p

Also check that you have the necessary funds on the payment method to complete the purchase.

anonymous_256_802

Hello Arturo i tried buying it from xbox.com and it worked perfectly fine so thank you and have nice day

Sodangidni

Hello, Anonymous_256_802. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Where are you from? Just your country.

In addition to that, may I know if you're trying to get this DLC directly from the Cuphead game, or are you trying to buy it in the Microsoft Store app on your Xbox or PC?

Moreover, in case you didn't try, for now I can suggest you to purchase the game on Xbox.com.
https://www.xbox.com/games/store/cuphead-the-delicious-last-course/9PN2SCHCV9Q0

I'll remain attentive to your comments, Anonymous.

Thanks for your time,

Arturo.

decmccafferty

angel do u want me to post a pic of my 1st ever gamer with the date

Hi, I need help to buy "Cuphead" i cant buy :(