Hi, I have an XBox Series X and when I try to play 4K UHD discs, I get the error code...

Discus and support Hi, I have an XBox Series X and when I try to play 4K UHD discs, I get the error code... in XBoX on Consoles to solve the problem; Under 'General TV & display options' - 4K TV details are all ticked green. I have used the original XBox supplied HDMI cable AND and alternate (brand... Discussion in 'XBoX on Consoles' started by David Hampson2, Mar 30, 2024.

  1. David Hampson2
    David Hampson2 Guest

    Hi, I have an XBox Series X and when I try to play 4K UHD discs, I get the error code...


    Under 'General TV & display options' - 4K TV details are all ticked green.

    I have used the original XBox supplied HDMI cable AND and alternate (brand new - just for this issue) high speed HDMI cable.

    I have tried different HDMI ports on my TV.

    Cleared 'Persistent storage' for the Blu-ray setting.

    Both checked and unchecked the 'Let my receiver decode audio'.

    Had 'Variable refresh rate' on and off.

    Nothing seems to work. Please help as my wife is giving me grief about not being able to watch Wonka!

    :)
     
    David Hampson2, Mar 30, 2024
    #1
  2. beargrizzle25 Win User

    Not getting 4k Resolution or HDR

    So, update. I reset my Xbox one X and now it recognizes that the TV has 4k UHD but when I try to switch to 4K I get the "That didnt work" error.
  3. cpt sheridan Win User

    2001 Space Odyssey 4KUHD 0x91d70001 error 🙄

    It seems to be a common problem with certain 4K UHD Blue Ray disks on the Xbox One and Series X.

    My Xbox One X refuses to play certain 4K UHD Blue Ray disks as well and I know it's not the disks that's causing the problem as they play on my stand alone 4K Blue Ray player.
  4. Obsessive Power Win User

    Series X question

    I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.
    My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

    There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.
  5. CrystalWynn Win User

    4K setup for XBOX ONE X w/Sony Bravia X800G

    Yes, i verified my ARC port on the tv supports all 4k/UHD functions @60hz. My XBOX recognizes (with the hdmi smart function) the tv as 4k capable @60hz, and allows me to check the “allow 4k” option. But if I try to change the resolution on the xbox from
    1080 to 4k UHD, it’s a blank screen for a moment then states that the setting is not possible. I’ll try to get some screen shots of what I’m getting and what settings im currently on. If my 4k allow button is on, but my redolution is set @ 1080, when i insert
    a 4k disc (movie) will it still play in 4k, just not UHD?
  6. Obsessive Power Win User

    Xbox One X should get an "upgrade" to an Ultra HD Blu-ray Player for 4K to be worth it.

    Hi,

    The One X can already play 4K UHD Blu-Ray movie discs, the same as the One S. There's nothing to upgrade.
Thema:

Hi, I have an XBox Series X and when I try to play 4K UHD discs, I get the error code...

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