Hey Microsoft, fix your app already!!!

Discus and support Hey Microsoft, fix your app already!!! in XBoX Games and Apps to solve the problem; So for approximately the last 40 days I can't get my 360 smartglass to find my console. Been through numerous forum threads and all over reddit to try... Discussion in 'XBoX Games and Apps' started by CountryMac81886, Mar 26, 2018.

  1. CountryMac81886
    CountryMac81886 Guest

    Hey Microsoft, fix your app already!!!


    So for approximately the last 40 days I can't get my 360 smartglass to find my console. Been through numerous forum threads and all over reddit to try to find an answer but nobody knows. I think at this point it is on your end Microsoft....do get things
    working again soon please.

    :)
     
    CountryMac81886, Mar 26, 2018
    #1
  2. KoenVandamme
    KoenVandamme Guest
    Microsoft Jigsaw app doesn't download new puzzles

    Since the Microsoft update in December, the Microsoft Jigsaw app doesn't download puzzle anymore.

    When you purchase a new puzzle, your 'money/gold' is accepted, the new puzzle get a 'download' button.

    But when you choose to download, the app freezes and nothing happens.

    I already opened a support case at Windows, without success.

    They checked the BITS services.

    I already had a chat session with xbox support, without success.

    I already did the following:

    1) uninstalled - reinstalled the app, without success

    2) uninstall - reboot - reinstall, without success

    3) uninstall - logout xbox account - login again - reinstall , without succes

    4) ran the windows troubleshooter: https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter

    it installed a fix (an updated that was installed yet), but no success

    After this fix I reinstalled the app again, without success

    I'm running this app on a Microsoft Windows 10, I installed this app from the Microsoft Store and the app is developed by Microsoft.

    I hope this message gets trough to Microsoft.
     
    KoenVandamme, Mar 26, 2018
    #2
  3. Internet Expert
    Internet Expert Guest
    Internet Expert, Mar 26, 2018
    #3
  4. SammyVS Win User

    Hey Xbox, fix your freaking rewards app!

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Clean your console's MAC
    Network Settings> Advanced Settings> Alternate MAC address and Clear.

    If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

    Follow this path and select reset keeping games and app.
    In 5 to 10 minutes you will finish reconfiguring your console

    To reset the console>
    Settings> System> Console Info> Reset Console

    **Do not reset the console without having your login information such as email and password
  5. MarkBeck449 Win User

    Cannot download Gears 5 on Windows 10

    Hey AltoHercules254,

    Try these steps if you haven't already - they fixed my download issues.

    • open windows app store (microsoft store)
    • log out from your primary account (in the microsoft store)
    • go to windows services
    • stop "windows update service"
    • erase contents of folder: C:\Windows\SoftwareDistribution
    • restart your computer
    • open windows app store, log in yourself
    • start xbox app (beta)
    • download game
  6. Internet Expert Win User

    Hey Xbox fix your controllers

  7. Mister Maka Win User

    Kann keine Puzzles runterladen

    Hey there!

    Sorry to hear about the app troubles with Microsoft Jigsaw. If you haven't already try, please uninstall the game, restart your PC, and then reinstall to see if that helps.
  8. XBF Lance J Win User

    Error code 0x80131500

    Hey Picante Cougar,

    Thank you for reaching out. We see you have been encountering an error code when trying to access the Microsoft Store app on your console. If you haven't already done so, go ahead and make sure there are no available updates for the
    Microsoft Store app under your games and apps section.
Thema:

Hey Microsoft, fix your app already!!!

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