Hey I'm waiting on 23'500 points to be converted to credits.

hwy iv been a reward member since early 2016 and haven't received any of my rewards. The account says I'm waiting on 23'500 points to be converted but have never had any added to my account since 2016. Please help

:)

 

Hey I'm waiting on 23'500 points to be converted to credits.

Hello o LBD o,

The 23500 is your lifetime Credit amount. This includes already deposited Credits. If you view your MyStatement by lifetime on the MyRewards page, you will see that you have had multiple Credit and deposit events. You can confirm the deposit events as currency
from your Microsoft Commerce page at (Sign in to your Microsoft account).

Currently you only have 3700 Credits pending, awaiting to be deposited. Since we only automatically schedule you for deposits at 5000 or more pending Credits, if you would like those Credits now, you will have to request a scheduled deposit manually from
your MyRewards page. This option becomes available at 1000 or more pending Credits.

 

Hey I'm waiting on 23'500 points to be converted to credits.

hwy iv been a reward member since early 2016 and haven't received any of my rewards. The account says I'm waiting on 23'500 points to be converted but have never had any added to my account since 2016. Please help

 

Hello o LBD o,

We responded to your post at (Hey I'm waiting on 23'500 points to be converted to credits.).