Hey I was trying to switch accounts I need help cause when I try to link them to another...

Thx for the help both. But when I try to contact, i've just a link to this forum.

And Njal the Blue, I tryed all my mails, I've juste one who is good for them. So, I've no idea how I did to have another account with another mail x).

Hi Amanda, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

We can only link one Microsoft Account to one Epic Account.

We can't check this on the Xbox platform, it is done on the Epic webpage.

Please, enter Epic website: epicgames.com/account/connected

Go to Your Name > Account > Connections > Accounts

If you still can't link your Microsoft account, you will need to open a support ticket with Epic support.

https://www.epicgames.com/help/contact-us

I hope this helps.

Hey LukeTaylor9,

Just want to check when you look at who the controllers are they assigned to is it the same account? I have had this issue but one was a wired controller and the other a wireless and when I had them both on it would link to one account, I had to remove one
to get it to behave correctly.

Let me know if that helps, if not we can try find another way.

Hi Dániel, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

We can only link one Microsoft Account to one Epic Account.

We can't check this on the Xbox platform, it is done on the Epic webpage.

Please, enter Epic website: epicgames.com/account/connected

Go to Your Name > Account > Connections > Accounts

If you still can't link your Microsoft account, you will need to open a support ticket with Epic support.

https://www.epicgames.com/help/contact-us

I hope this helps.

It shows that your account is from the Xbox original.... How about you try to "Migrate" your account