Hey Cortana Bugs

Hey Cortana is an awesome feature but there are few bugs that need to be addressed. Here are some that I found:

While watching TV:

- Hey Cortana Watch "Channel Name" doesn't always work. Instead of changing channel, it does a bing search. For eg: Hey Cortana watch HBO gave me search result for Watch HBO. Sometimes it does change channel, but most of the time it is returning bing search.

- The channel shortcut list (green colored channel list on right) doesn't show up everytime when channel is changed. Earlier it used to show up until xbox stopped listening.

General:

- There are some commands that are not working properly like "Hey Cortana, whats the weather right now" or "Hey Cortana, is it going to rain today". This works sometimes but mostly returns bing search.

- The notebook on Cortana is not working properly. If I want to add anything to track (like stocks, city for weather), i get the keyboard to type but hitting enter doesn't do anything. So, it is not possible to add anything to notebook at all.

- Once Hey Cortana is activated, it remains snapped even after it stops listening and has to be manually unsnapped. It would be good to automatically unsnap after the command is executed.

:)

 

Cortana does not work!

Scooter3303 - I am having the exact same difficulty. Cortana responds to "Hey Cortana" but doesn't hear anything after that. Typing information is useless as she "thinks" endlessly. The new update has been installed. Cortana was turned "on" and XBOX restarted.
Internet is connected. My profile is signed in. XBOX has been through multiple full power cycles with Kinect cord plugged and unplugged. Kinect was successfully recalibrated multiple times. Cortana still doesn't work via the Kinect or my official XBOX One
headset. Hoping for an update for this bug!

 

Kinect problems

Hi

Can you confirm what commands you are using?

Try using phrases like "Hey Cortana goto Halo 5" "Hey Cortana play Halo 5" if you have disabled Cortana try using Xbox instead of Hey Cortana.

 

Hey dEkEns7,

Thanks for the feedback. I'll forward this to the development team to investigate.

~Hammer

 

I'm running into the issue where I say "Hey Cortana watch Nick Jr." or "Hey Cortana watch Disney Jr" and she recognizes the speech, but just says "try Watch tv". She does recognize "Hey Cortana watch ESPN". I've tried manually changing to these through
one guide and they're both favorites.

Cortana hears us a lot better, just won't change channels sadly.

 

I will add a couple things.

As mentioned, channel changing does not work. For me, it is not a matter of sometimes not working, it never works.

"Hey Cortana, Watch CNN" It either does nothing or tries to Watch TV.

Second thing I noticed pertains to the One Guide. Certain channels that I want to add to my favourites in the one guide cannot actually be found in there. It skips over some for an unknown reason.

Thanks

 

Hey Folks,

The best way to let us know about these kinds of issues is by submitting feedback via the Xbox (beta) app. This allows us to capture a snapshot of data from your PC to better identify where the process is breaking down and how we can resolve it.

You can submit feedback from the Xbox (beta) app by reproducing the issue, then selecting Feedback from the menu dropdown in the top left corner.

Thanks!

~Hammer

 

It's August 2017 and Cortana still can't change the channels on my X1. She recognize what I say and actually displays it. Problem is she opens another channel than the one displayed. Baffling

 

I'm having the same problem. Weird how everything works fine originally and only when we hear about the new Xbox One X that these features start acting up. Someone should really look into this since it's been a problem for over 1 year.

 

there is no feedback option in the app. Please look into the issue instead of giving an excuse to find something that doesn't exist to report some log no-one is looking at. Do your job people