Help! XBox Live keeps saying I have no Internet when I do

My Xbox One keeps disconnecting from Xbox Live saying I don't have Internet connection any longer, when I do and it's working fine with all my other devices throughout the house connected just fine.

This has happened several times in the past week or so and is getting frustrating. Nothing has changed within my setup, I am wired connected using ethernet cable, and I do not use wireless with it at all. I have followed Xbox site's advice and have power
cycled my router with a 5 minute unplug on my router each time and upon doing this, it will miraculously get the Xbox One back connected to Live again. This makes no sense since I had Internet connection just fine on all other devices.

I am getting tired of having to keep doing this process over and over again, not to mention the frustration of it all too. Can anyone please help me?

Thank You,

Steve



:)

 

I can connect to internet but not xbox live???

I need serious help I have have no clue what to do I can't get on to xbox live at all just keeps saying test failed internet error

 

Saying I Have No Captures When I Do

I just countered this problem myself starting a few days ago. Distressing to see that people have been dealing with this problem longer than I have. As I was writing this comment I noticed that some of my captures have loaded back to my capture section
on the Xbox app and Xbox but it shows my most "recent" video was 71 days ago. I guess it's still loading the rest. But yes I don't know how this problem came to be but I hope it gets fixed for everyone.