HELP XBOS1005 051ea1fa-a032-48ad-b806-bdc19f644b8d 2016/12/22 - 03:24:57 UTC

Hi Mister Beep,

here:

XBOS1005

3a17da8b-9087-4482-a6d8-1baa52bc5967

2016/10/12 - 11:38:57 UTC

if it's any help I think I've found the log file in AppData\Local\Packages\Microsoft.XboxApp_8wekyb3d8bbwe\LocalState\XboxLiveApp.log, which has the following errors:

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> DeviceFamily is Desktop.

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> OnLaunched: Kind = Launch, PrelaunchActivated = False, PreviousState = ClosedByUser

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 XCEReporter> ReportAppInitialize: OnLaunched time: 2016-05-12T21:41:59.7727616Z elapsedTime: 0

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 App> OnLaunched: Completed.

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 LocalizationService> CatalogCultureForDevice: Using (en-GB) built culture: (en-GB)

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 ActivationManager> Activate. isBackgroundTask? False. AllowUI ? True

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 ActivationManager> Activate. initializationCompletionSource is not null. Waiting for completion.

05/12/2016 22:41:59 | UTC : 05/12/2016 21:41:59 NetworkConnectionUtility> IanaInterfaceType = 6

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 ActivationManager> UpdateCurrentState: Activating

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> SignIn. allowUi? True

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInViewModel> UpdateState state=SigningIn, errorCode=None

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 DownloadManager> Loading background downloads: 0

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 App> Application Version: 15.17.3003.00000

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 App> EnsureAppInitialized: Creating root frame and navigating to home

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 XCEReporter> ReportAppInitialize: EnsureAppInitializedEnd time: 2016-05-12T21:42:00.5718490Z elapsedTime: 799

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
https://xboxlive.com

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> GetTokenInternalWithUi

ResponseError:

ResponseStatus: UserInteractionRequired

ResponseData: 0

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 SignInManager> CreateXboxWebTokenRequest: No ServiceRequest endpoint specified, using
https://xboxlive.com

05/12/2016 22:42:00 | UTC : 05/12/2016 21:42:00 XCEReporter> ReportAppLaunchEvent: launchType: Unauth currentUserId: Unauth protocol: deviceType: windowWidth: 1200 windowHeight: 932 language: en-GB locale: en-GB

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Get Token Failure

ResponseStatus: UserCancel

SmartGlass Error Code: Authentication_WebToken_UserCancel

Message:

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> GetTokenInternalWithUi

ResponseError:

ResponseStatus: UserCancel

ResponseData: 0

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> GetTokenInternalWithUi. Failed while retrieving token or rps ticket. Invalidating cache.

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Authentication_WebToken_UserCancel

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInManager> Caught Exception:

Context: Failed to get xtoken. SmartGlassErrorCodeAuthentication_WebToken_UserCancel

Type: SmartGlass.Common.Model.ModelException

Details: Unable to retreive a token.

Message: SmartGlass.Common.Model.ModelException: Unable to retreive a token.

at XboxApp!<BaseAddress>+0x1672285

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 ContentHost> HandleSignInStateMessage. Setting allowAppDeactivation: True

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 SignInViewModel> UpdateState state=ErrorSigningIn, errorCode=Authentication_WebToken_UserCancel

05/12/2016 22:42:04 | UTC : 05/12/2016 21:42:04 ActivationManager> Activate. Completed.

Still no response after 3 months.

Kindly help as I am unable to redeem codes of GOWs which i got via message after playing GOW UE before 31 Dec 2015.

Thanking you in advance.

1. GOW 1 Error code

XBOS1005

c13239f0-dbb3-4e3a-a7b8-c503fee3fd7a

2016/04/25 - 14:47:04 UTC

2. GOW 2 Error code

XBOS1005

0bd70ed9-ff6b-4ff8-925f-89f3440d5aef

2016/04/25 - 14:52:47 UTC

3. GOW 3 Error code

XBOS1005

ad2c06df-3265-45d0-94b9-c55e9cb54de7

2016/04/25 - 14:55:05 UTC

4. GOW Judgement Error code

XBOS1005

0622c9c3-bacc-4197-99f5-005ebbdcbed7

2016/04/25 - 14:57:52 UTC

same there.

XBOS1005

e383b690-e732-4500-b7d4-0a1504309612

2016/12/15 - 10:58:50 UTC

i have the same problem. i redeem on the computer and it comes up with this. what shall i do please help

XBOS1005

676145d0-34aa-4bb1-985a-50dccd43f52d

2013/12/03 - 16:13:40 UTC