Help with Xbox One X Xbox Live Connection

Discus and support Help with Xbox One X Xbox Live Connection in XBoX on Consoles to solve the problem; Sometimes when I am playing online with my friends on Xbox Live on my Xbox One X I am randomly disconnected and am unable to reach Xbox Live. I’ve... Discussion in 'XBoX on Consoles' started by ElusiveEsquire8, Jul 2, 2018.

  1. ElusiveEsquire8
    ElusiveEsquire8 Guest

    Help with Xbox One X Xbox Live Connection


    Sometimes when I am playing online with my friends on Xbox Live on my Xbox One X I am randomly disconnected and am unable to reach Xbox Live. I’ve tried several things to try and fix this but nothing seems to work. Any help would be appreciated, thanks.

    :)
     
    ElusiveEsquire8, Jul 2, 2018
    #1
  2. xTrutHxBxToLDx
    xTrutHxBxToLDx Guest
    Xbox One X Won't Connect to Xbox Live

    Hello,

    My Xbox One X never is able to connect to Xbox Live when I first turn it on. I never had this issue with my Xbox One. I always have to Reset my Alternate Mac Address and usually Hard Reset my Xbox One X. I have ran all the connection tests on my Xbox
    One X as well as reset my Internet Connection. But no success. I have had this issue since I got my Xbox One X.
     
    xTrutHxBxToLDx, Jul 2, 2018
    #2
  3. Mister Cazador
    Mister Cazador Guest
    Xbox One X doesn't stay connected to Wi-fi in instant on mode

    Hi there MrBungle06, thanks for reaching out.

    We recommend running through the
    random disconnection troubleshooting guide     to see if those steps can help out with what you're experiencing.

    Generally when connecting to Xbox Live, we recommend a wired connection over wireless whenever possible due to stability. Are both Xbox One X consoles you own connected to the same home network/router? It seems possible that the console featuring the wireless
    connection could essentially be getting kicked off the network in that case.

    Are you able to test out the Xbox One X console with the wireless connection while the Xbox One X console with the Ethernet cable connection is offline? Did that make any difference?
     
    Mister Cazador, Jul 2, 2018
    #3
  4. Boom B00M Boom Win User

    cannot connect my console i have tried every thing i do not know what next to do.

  5. XBF Crystal P Win User

    Connecting XBOX ONE X with TV & AVR to get both high quality picture and surround sound - problem

    Hi there!

    Sorry to hear the issues with connecting / setting up your Xbox One X console with TV and AVR. The reply by EggsBoxJuan is on point. I would also recommend taking a look at the troubleshooting resource for

    Connecting your Xbox One X console to TV and AVR.

    Let us know if this helped.
  6. RF H0G 65 Win User

    Haven't been able to connect past week

    i get the red x before xbox live

    and the paragraph: It says "live connection error" unplug the power from the modem or router for 30 seconds and recconect and wait 30 seconds. your console is connected to the internet but cant connect to Xbox Live. Visit www.xbox.com/connection-help for
    more help.
  7. KLRSKIR Win User

    Tu consola esta conectada a Internet pero no logra ponerse en contacto con Xbox Live

    Translation:

    Your console
    is connected to the Internet but
    can not contact Xbox
    Live

    when I start the connection test
    is marked an
    X between the Internet and Xbox Live,
    and restart the
    modem and opened the ports that
    were supposed to be blocked
    but I still make
    the same mistake and it already has two
    days and one day before
    he was playing normally Xbox Live, help me
    please
  8. XBF Jeremy Z Win User

    Wireless Connection Issue?

    Hiya WayUp,

    Thank you for your response.

    Also, I recommend to check out this link for more help on the network disconnecting

    I need help with my Xbox One network connection    .

    Follow these steps:

    1. Step 1: My console can't connect to Xbox Live
    2. Step 2: Red X
    3. Step 3: Can't connect to the Internet
    4. Step 4: Home> Step 5: Wireless
    5. Step 6: Red X
    6. Step 7: Red X
    7. Step 8 Check for Other Wireless Interference
    Please read Step 8's information.

    Hope this helps.
Thema:

Help with Xbox One X Xbox Live Connection

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