Help with xbox one game converted to xbox series x and then removed to gamepass

Ver ified · Mar 12, 2025

Ok so i need help with this. i have originally downloaded gta 5 on my xbox one and then put it in my harddrive which went to the series x now i havent played gta in a long time but when i had it was fun and then i forgot about it so then a few months later gta 5 released to gamepass and so i was excited and downloaded it and had fun until it got removed from gamepass! i expected my xbox one version to be there like a unconvert? idk but really what i want is my gta 5 game back..

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

If I may ask, do you own the game?

To check, please sign in to https://account.microsoft.com/billing/orders then check if you can see the order transaction for GTA V showing as "completed".

StuartATrueRed

Which Xbox do you have, Xbox 360, Xbox One, Xbox One S, Xbox One X or Xbox Series X or S? Not all of them are multi-voltage. The Xbox 360 and Xbox One will need either a power converter or a power supply for your region. As for the Xbox One S, Xbox One X and Series X or S, they are multi-voltage, and should work fine with the correct power cable.

Sodangidni

Hello, Andrew. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

First, it is important to point out that a physical game can't be converted to a digital one because the game license is attached to the disc itself.

Besides that, would I know, is an Xbox Series X or Xbox One the one that doesn't read the disc?
Additionally, the other console that read the disc, is an Xbox One, or a Series X?

Moreover, is this EA FC24 for both the Xbox One and Series X, or only for one of those consoles? You can check this by looking at the box.

Obsessive Power

I have the Xbox one X project Scorpio, I was told that the game can be downloaded in any serie X or serie S (included mine), thanks for the help!!

Game can only be downloaded on a Series S and Series X, but not an Xbox One X. Xbox One X is not the same as a Series X.

XBF Chris J

Hello Meldince04,

Thank you for posting here on the Xbox forums. At the moment , if you have never had gamepass ultimate, you can convert your current gold and gamepass time into ultimate gamepass without losing any time. To convert, you can buy the
one month subscription. you will then get the confirmation that all of your time will convert.

This ratio is subject to change, so if you want one year of Ultimate Game Pass then you can get a 12 month gold subscription. afterwards, convert it into Ultimate Game Pass on your console. Note that you can stack up to 3 years of gold,
and then convert it into 3 years of Ultimate Game Pass.

@Parity, I have removed your link to avoid confusion. Meldince is asking for Game pass ultimate 12 month sub, not regular Game pass.

Help with xbox one game converted to xbox series x and then removed to gamepass