Help with Xbox Live

Discus and support Help with Xbox Live in XBoX on Consoles to solve the problem; Last year I paid for a subscription for a year but every month from my credit card the money goes please give me back the money I pay each month for... Discussion in 'XBoX on Consoles' started by mixerok95, Nov 26, 2015.

  1. mixerok95
    mixerok95 Guest

    Help with Xbox Live


    Last year I paid for a subscription for a year

    but every month from my credit card the money goes

    please give me back the money I pay each month for a year

    :)
     
    mixerok95, Nov 26, 2015
    #1
  2. Azzin
    Azzin Guest
    Azzin, Nov 26, 2015
    #2
  3. Aronvw
    Aronvw Guest
    Help with Xbox Live

    My xbox is death, ive got the red ring. And i recently bought xbox live for a year, can i pause it? I dont have the money for a new xbox right now. And I really want to pause xbox live since it cost me 60 euros. Im now losing money every day since i cant
    use xbox live. Please help!
     
    Aronvw, Nov 26, 2015
    #3
  4. onyxishere
    onyxishere Guest

    Help with Xbox Live

    Sorry to hear it. It sounds like you got a recurring monthly membership. If you would like to speak with phone support about the billing you'll need to give them a call.

    If you live in North America dial 1-800-469-9269
     
    onyxishere, Nov 26, 2015
    #4
  5. +7 (499) 922 87 07 (Moscow)

    8 (10 800) 81 044 205 (free call from fixed phones).
     
    Theory of Game, Oct 31, 2018
    #5
  6. QUEENMISFITS Win User

    Xbox live party

    https://beta.support.xbox.com/help/xbox-360/xbox-live/xbox-live-party-help

    Hope this helps
  7. QUEENMISFITS Win User

    Party chat

    https://beta.support.xbox.com/help/xbox-360/xbox-live/xbox-live-party-help

    Hopefully this helps
  8. JoeyChelovich Win User

    xbox live help

    Out of personal experience with being hacked I will give you this information. Contact Live Chat Support. They are incredibly helpful! They can tell you when your account was last accessed, and if you were hacked and purchases were made I can almost guarantee
    your case will be resolved. When I went through this process I calmly described the situation, and how I lost 60$ worth of MSP from purchases I didn't make, and during my time of being off Xbox [30 days]. The servicer was incredibly helpful, gave me a phone
    call and some information. She told me my account was suspended for 5 days while information is found out about the hacker.

    .

    After the 5 days my account was released with a new email and password, and I was refunded my points, the person received a console ban and I'm fairly positive law enforcement was brought in for theft. The worst thing you can do in a case like this is not
    try to get it dealt with.
  9. THEOWENKILLER Win User

    Help with Xbox Live.

    Did you set up any security proofs,an extra email or mobile phone number for example?

    -

    If you haven`t you will have no chance to get your account back,without an email or password.
  10. Daft Badger Win User

    Xbox live help

    Sorry but if that account was banned then you forfiet any games,dlc etc that was bought with that account.

    You will have to pay full price for the game if you buy it with a different account.

    Your other account will not be "unbanned" just so you can get Minecraft at the discount price.
Thema:

Help with Xbox Live

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