Help with Xbox Live Gold

Cr3z04 · Dec 3, 2017

Hi, I need help with a subscription issue: Xbox Live Gold for 12 months.
I have a subscription but when I try to play online it tells me that
I need Xbox Live Gold and I have to buy it. Help me
Click to expand...

:)

weaponx_uk2003 · Dec 3, 2017

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

Murray · Dec 3, 2017

Wasn't there something about not needing Gold for Netflix anymore?

Xbox Live Gold Changes FAQ

Half way down they say that you get Netflix, Hulu, HBO, their first born sons, etc. without gold membership. Hope this helps you out!

WPAK · Dec 3, 2017

Hi there,

please double check http://account.microsoft.com/services to see if the subscription is showing there.

If the subcription shows, try the following steps

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)

Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
Contact Us | Xbox Support

Let us know the results

XBF Ezra G

Hi Christian,

Thanks for your post. To play any multiplayer game over Xbox Live, you much have an Xbox Profile with an active Xbox Live Gold Subscription. For more information on what comes with Xbox Live Gold, check out this article:
Xbox Live Gold - Features.

I hope this helps.

XBF Leo G

Hello KingPoseidon_boi,

Thanks for posting on the Xbox forums. We understand that your friend is being asked to purchase Xbox Live Gold when he tries playing with you. The multiplayer features of Xbox Live require that both accounts have an Xbox Live Gold subscription. An
account that doesn't have an Xbox Live Gold subscription can still play online if another

account that does have Xbox Live Gold is sharing it through the home console feature. Your friend will need to get Xbox Live Gold in order to play with you. We hope this information helps
KingPoseidon_boi!

Eden0032

Hi there.

If your console included an Xbox Live Gold subscription, it will be on a leaflet inside the box. If a subscription was not included with your bundle, then you will need to purchase an Xbox Live Gold subscription separately, in order to access the Xbox Live
Gold benefits.

I hope that helps.

-

Mister Beep

Hey Vented,

It looks like you're posting from an Xbox Live Silver account. To play online multiplayer, you will need an Xbox Live Gold membership. For more information, check our
Xbox Live Gold page.

Hope this helps!

XBF Leo G

Hello Akira,

Thank you for posting on the Xbox forums. We understand that you are interested in utilizing an

Xbox Live Gold free trial. The Xbox Live Gold free trial is offered through some games or console bundles. Keep in mind, you can't add an Xbox Live Gold trial if you already have an Xbox Live Gold subscription. If your account is unable to utilize the Xbox
Live Gold free trial, we suggest purchasing Xbox Live Gold in order to utilize online features or Games With Gold. We hope this helps!

Help with Xbox Live Gold