Help with Xbox 360 Game Purchases

Discus and support Help with Xbox 360 Game Purchases in XBoX on Consoles to solve the problem; Hello, I need help with being able to make Xbox 360 game purchases both free through gold and payed purchases. When I buy on Xbox One I get a message... Discussion in 'XBoX on Consoles' started by Grizwald200, Apr 17, 2017.

  1. Grizwald200
    Grizwald200 Guest

    Help with Xbox 360 Game Purchases


    Hello, I need help with being able to make Xbox 360 game purchases both free through gold and payed purchases. When I buy on Xbox One I get a message saying purchased failed go to Xbox.com. However I just tried to download a game on their and it told me
    I had to make it on Xbox 360 even though it was one backwards compatible and two pops up on the store for Xbox One. If anyone can point me to a fix or knows how to fix it let me know that works. Let me know. Thanks in advance.

    :)
     
    Grizwald200, Apr 17, 2017
    #1
  2. newaudioking
    newaudioking Guest
    Minecraft Xbox One

    hi

    my son has been playing minecraft, saint row, far cry 4 etc in Xbox 360. is it possible to transfer the games to xbox one? minecraft is an online purchase. rest all the discs we bought from Game.

    he doesnt want to upgrade to xbox one but ofcourse we are missing out the new features of xbox one and xbox 360 is getting out dated fast and would value for nothing soon.. ihave few consoles left like that and lying in the garage.. (ps2, xbox, psp etc)..

    any advice on transferring the games would be helpful for me to decide on xbox one..

    Thanks
     
    newaudioking, Apr 17, 2017
    #2
  3. Great 'Under $20' XBox 360 Games?

    I'm getting ready (93% sure) to purchase a XBox 360 with Kinect.

    I would like to get some good quality games (to build up my XBox 360 games library) without spending too much money.

    What are some of the best XBox 360 games for under $20 new?

    Thanks for any and all help.

    TennisBumBishop67
     
    legacyAccount, Apr 17, 2017
    #3
  4. Help with Xbox 360 Game Purchases

    Hey there Grizwald200,

    If you are using a Child or Teen account you would need to make the purchase on an Xbox 360 console. Then you'll be able to download the game from the

    Ready to Install section
    on the Xbox One console.

    For more information about this specific error, take a look at this page
    Troubleshoot Xbox 360 Marketplace purchasing
    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Apr 18, 2017
    #4
  5. XBF Eladio M Win User

    Juegos xbox360 [Mod Translation - Xbox 360 games]

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about purchasing Xbox 360 game on your account.

    Absolutely, this is still possible, as long as the game has not been
    decommissioned
    or de-listed, you should still be able to purchase Xbox 360 titles. You can even

    play backwards compatible games on your Xbox One
    .

    If you are experiencing difficulty with purchasing Xbox 360 titles, I recommend checking out the article that covers how to

    troubleshoot Xbox 360 Marketplace purchasing
    .

    I hope this is of some use to you.
  6. Mister Mascot Win User

    Help with Xbox 360 Game Purchases

    Hey there Grizwald200,

    If you are using a Child or Teen account you would need to make the purchase on an Xbox 360 console. Then you'll be able to download the game from the

    Ready to Install section
    on the Xbox One console.

    For more information about this specific error, take a look at this page
    Troubleshoot Xbox 360 Marketplace purchasing
    .

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  7. Codysta99 Win User

    Sorry. Your purchase cannot be completed at this time. Please try again.

    Hey there,

    For Xbox 360 purchases made through the Xbox One console or through the Xbox Marketplace on Xbox.com, a credit card on file is required. Additionally, Microsoft Account currency cannot be used for Xbox 360 game purchases outside of the Xbox 360 console.

    Hope this helps clear up the situation.
    Can I purchase backwards compatible games Xbox 360 games with Microsoft currency?
  8. XBF Crystal P Win User

    Esta oferta no es válida en tu región. [Translation-This offer is not valid in your region.]

    Hey there Alderan,

    Thanks for reaching out. I'm sorry to hear about the issue with the Xbox 360 game.

    I recommend checking out the following troubleshoot article:
    Troubleshoot Xbox 360
    Marketplace purchasing
    . The solutions on this page can help resolve issues purchasing content or downloading free content from the
    Xbox 360 Marketplace.

    Also use the solutions on this page if you have problems purchasing or downloading Xbox 360 content in the following
    scenarios on your Xbox Oneconsole:

    • Downloading a free Xbox 360 Games with Gold game
    • Making a purchase or acquiring free content in the Xbox One avatar app
    • Making a purchase or acquiring free content in the Windows 10 avatar app
    • Purchasing or acquiring a free Xbox 360 game

    Hope this helps.
  9. XBF Crystal P Win User

    Unable to get free Xbox Live Gold game Assassins Creed 1

    Hey there Bruno,

    Thanks for reaching out. I'm sorry to hear about the issue with redeeming the Xbox 360 games with gold.

    I recommend checking out the following troubleshoot article:
    Troubleshoot Xbox 360 Marketplace purchasing
    . The solutions on this page can help resolve issues purchasing content or downloading free content from the
    Xbox 360 Marketplace.

    Also use the solutions on this page if you have problems purchasing or downloading Xbox 360 content in the following scenarios on your
    Xbox One console:

    • Downloading a free Xbox 360 Games with Gold game
    • Making a purchase or acquiring free content in the Xbox One avatar app
    • Making a purchase or acquiring free content in the Windows 10 avatar app
    • Purchasing or acquiring a free Xbox 360 game

    Hope this helps.
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Help with Xbox 360 Game Purchases

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