Help with premium content is blocked for this account

The field with your avatar (your photo). is in the upper right field.

Always look for it calmly, to work out.

Read the process again, following the step by step, it will work.

If you find the option for your avatar, and the xbox profile does not appear, do this process and then repeat the initial process I sent

A profile needs to be created.

https://www.xbox.com/en-US/xbox-game-pass/games

Enter this link, login to your account. Leave the page open for about 30-40 minutes. Go back to the first process I sent you, and see if the profile was created already.

Non of that helped sorry I didn’t understand it u said top right but top right is nothing top left is my account but I didn’t have the options u said was there

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Racarn, let's really check if it's a lack of configuration of your account

https://account.xbox.com/en-us/Settings?rtc=1&a...

Let's set up your account then

Go to the top right corner, click on your avatar

click on xbox profile(warns me if it doesn't show up)

will open a green screen

click on privacy

will open another screen, with your gamertag and big photo in the center of it

below, it has 3 tabs, privacy, online security windows and xbox

in these 2 tabs, allow everything, and at the end of each one, click "send"

https://account.xbox.com/en-us/Settings?rtc=1&a...

Go to the top right corner, click on your avatar

click on my microsoft account

will open a tab written my personal information

Click, and go to the date of birth

Change to 18+

(again)

I remain at your disposal if you have any further questions.

Hi, my name is Fernando and I am an independent consultant for Microsoft products.

Are you using the same account on Xbox One and Xbox 360?

Hey there, Denverr Donki! I'm very sorry to see any issues you may be running into! This thread is originally almost 3 years old. If you need further assistance, please post up a new thread detailing what you're running into and troubleshooting you've completed.
This way our community can get you the individual support that works best on the forums.