help with point redemption

If you haven't registered for the program then you wouldn't have been able to earn any rewards credits.

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

Yeah I contacted them it has been solved. Thanks

Those are Microsoft Rewards points, not Xbox Rewards credits. For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

Hi there Kye, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

In this situation, it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you. They are the only ones who have the ability to help with this type of issue as they manage the Microsoft Rewards program and ensure its proper functioning.

You can reach out to them through the following link:

https://rewards.bing.com/support

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

Thank you for your understanding, and I wish you the best of luck!

Kind regards,
Gerardo.