Help with my Live account, That I'm not sure how was created...

Discus and support Help with my Live account, That I'm not sure how was created... in XBoX on Consoles to solve the problem; OK, so, Ive had the same Live account for about 2 years now, and was stoked to read/hear about the Live app coming with Windows 10. The problem here... Discussion in 'XBoX on Consoles' started by ChattyCandy1302, Sep 22, 2015.

  1. Help with my Live account, That I'm not sure how was created...


    OK, so, Ive had the same Live account for about 2 years now, and was stoked to read/hear about the Live app coming with Windows 10. The problem here is, when I tried to sign into it with my Gmail account, (that is my Microsoft acct. as well) there was already
    a Live profile connected to it! That I never made! seems like a pretty generic GamerTag, My real one is "Cya Sixxy" and it uses the Outlook.com address I signed up with. How do I remove this crappy ChattyCandy from my Gmail so I can update
    my real profile with the acct I use? any help would be appreciated, ive tried to get it myself for a month and cant seem to figure it out. Thanks! Cya! Sixxy--

    :)
     
    ChattyCandy1302, Sep 22, 2015
    #1
  2. Dr Jewlz
    Dr Jewlz Guest
    My microsoft account is associated with a different xbox live profile..

    I created a profile on my console and I created an account online. I'm trying to connect to xbox live but it keeps asking me to sign up, and when i do it says my microsoft account is associated with a different xbox live profile. Try a different account.
    How do I fix this? Do i delete my profile already on my console? I already have a xbox live account that expired at the end of this month so I'm not sure about deleted my profile online?????
     
    Dr Jewlz, Sep 22, 2015
    #2
  3. KickedShark9
    KickedShark9 Guest
    Highly frustrated! Merge offline profile with online account

    I am trying to connect an offline profile, that has points and game achievements we don't want to lose, with an Xbox Live account. I have tried connecting it to a current Xbox Live account with no avail, so I created a new Xbox Live account. Every time
    I try to connect I get the same error, "this account is associated with another profile." Not sure how! I just created it and haven't connected it to my xbox yet. I have yet to find an easy way to connect a profile on my console with a live account. So
    frustrating. Any help is appreciated.
     
    KickedShark9, Sep 22, 2015
    #3
  4. WPAK
    WPAK Guest

    Help with my Live account, That I'm not sure how was created...

    Hi there,

    so you currently have two xbox live accounts,

    one is on the gmail account and another one is on the outlook.com address. Correct?

    So what is it exactly that you want?

    If you want to swap the accounts around, you might want to check out the steps here:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    If you want to use your other Xbox Live account in the Xbox Live App on Windows 10, you could consider using your outlook.com address as user login on the PC, which can be done via Settings - Accounts

    Let us know the results
     
  5. Mister Maka
    Mister Maka Guest
    Hey Sixxy!

    Sorry to hear about the account issues! WPAK has some really good steps if you're trying to move your Gamertag to the correct e-mail address. It sounds like that ChattyCandy1302 Gamertag is auto-generated which would lead me to believe that you have used
    a different e-mail account for your Cya Sixxy account.

    Is it possible you created a Live or Outlook account and used your Gmail account as a contact e-mail address?
     
    Mister Maka, Oct 31, 2018
    #5
  6. Mister Maka Win User

    Help with my Live account, That I'm not sure how was created...

    Hey Sixxy!

    Sorry to hear about the account issues! WPAK has some really good steps if you're trying to move your Gamertag to the correct e-mail address. It sounds like that ChattyCandy1302 Gamertag is auto-generated which would lead me to believe that you have used
    a different e-mail account for your Cya Sixxy account.

    Is it possible you created a Live or Outlook account and used your Gmail account as a contact e-mail address?
  7. WPAK Win User

    Help with my Live account, That I'm not sure how was created...

    Hi there,

    so you currently have two xbox live accounts,

    one is on the gmail account and another one is on the outlook.com address. Correct?

    So what is it exactly that you want?

    If you want to swap the accounts around, you might want to check out the steps here:

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account

    If you want to use your other Xbox Live account in the Xbox Live App on Windows 10, you could consider using your outlook.com address as user login on the PC, which can be done via Settings - Accounts

    Let us know the results
  8. BrianWoodard Win User

    Microsoft password doesn't work for Xbox live

    I'm having the same problem. I can get online. My avatar shows I'm signed in but when I go to the store (Minecraft) it says I need to create an Xbox Live account. When I go to Xbox Live signup it says I'm already signed in. When I try to create an account
    using my Windows and Xbox Live account info it says the credentials are already being used (by me).

    Part of the problem I'm having is when I'm signed in with the Avatar, I don't know if that's the windows live account or the Xbox live account or something else. I doesn't say, which is not helpful. I can log into both windows and xbox live on my computer.

    How do I associate my gamertag with my Xbox avatar? Or, if that's not the issue, how do I resolve this?
  9. MarinaMarzotto Win User

    Logging in Xbox Live

    Hey!

    I got it just last week...

    the problem is: I created a profile on the Xbox without connecting to Xbox Live just to start playing the games I got with the console.

    Then this week I created an Xbox live profile on my computer with my Microsoft account.

    Now on the Xbox profile that is not connected to any Xbox live I'm trying to "connect" to my Xbox Live profile that was just created 3 days ago... but the same message appears.

    Thanks for the help! I'm not too sure what to do...
  10. Miss Portia Win User

    cant sign in as good profile

    Hi there, I'm not sure I'm following. Someone used your email address to create a LIVE account? Or did you have a LIVE account that someone gained access to?
Thema:

Help with my Live account, That I'm not sure how was created...

Loading...
  1. Help with my Live account, That I'm not sure how was created... - Similar Threads - Help Live account

  2. My account was hacked no live agent answer to help me retrive it

    in XBoX Accessibility
    My account was hacked no live agent answer to help me retrive it: my account i had for 5years was hacked, my email was changed, my password was changed, i gave card information and tranzactions and YOU HAD THE AUDACITY TO SAY THAT IT ISNT ENOUGH, i gave the last...
  3. Can anyone help me with xbox live account sign in problem?

    in XBoX Accessibility
    Can anyone help me with xbox live account sign in problem?: every time I try to sign in to the Xbox Live website to play FH4 and have online features, I have this message "Hang on a moment while we sign you out.", I need to access Xbox One/Windows 10...
  4. Our Xbox Live account has been hacked; help/hope?

    in XBoX Accessibility
    Our Xbox Live account has been hacked; help/hope?: Through our Microsoft account the hacker: changed gaming user name changed the email associated with the account (which we were able to copy down) changed recovery account info. made...
  5. My account was hacked and then deleted by the hackers PLEASE READ I NEED LIVE HELP IMMEDIATELY

    in XBoX Accessibility
    My account was hacked and then deleted by the hackers PLEASE READ I NEED LIVE HELP IMMEDIATELY: I am using my son's account. My account was hacked and then deleted by the hackers and your support is completely useless as it constantly requires me to sign back in to get assistance and yet I...
  6. Is there anyway to contact someone to help me with my Xbox Live account suspention.

    in XBoX Games and Apps
    Is there anyway to contact someone to help me with my Xbox Live account suspention.: I am really struggling to be happy with out my xbox account it got banned from multiplayer for 14 days and I cannot handle it. please help ab829563-e81d-4a44-9cb8-71f2eba71571
  7. help me to create a xbox live account

    in XBoX Accessibility
    help me to create a xbox live account: Split from this thread. Please help me to create a xbox live account Please 0518928d-5dde-4148-8b97-df9caa2ff14f
  8. I need help with my Xbox live account I have game pass on my account so why can't I join...

    in XBoX Games and Apps
    I need help with my Xbox live account I have game pass on my account so why can't I join...: Hello there please find a way to help me play with my live friends 0a43757f-312d-4431-9776-0b0810320e36
  9. i got my account hacked and ive been looking for a way to get help through a live chat...

    in XBoX Accessibility
    i got my account hacked and ive been looking for a way to get help through a live chat...: i got my account taken by a hacker, i have proof of me owning the account, i just cant find where to get in touch through live chat because i dont have a phone at the moment...
  10. Need help recovering Xbox Live Account (Sea of Thieves related)

    in XBoX Accessibility
    Need help recovering Xbox Live Account (Sea of Thieves related): Hello! I really need some assistance please! I've been playing Sea of Thieves on Steam for a couple of years now and I've always used the same email for my xbox live account. Recently, I've had...