Help with my home xbox ?!

Hi . I was playing some destiny and turned off my xbox one . The next day I turned on my xbox I saw that my friend wasn't my home xbox anymore and when I try turning it back to my home xbox it said it couldn't . I am very dissapointed in this that it automatically
changed to be not my home xbox and I can't change it back . Help please ?

:)

 

help with my home xbox reset

HI there,

You will need to reach out to support directly as no one in the forums can reset a user’s home console count. You can go here to request a callback from support in your region.

 

help with my home xbox reset

To switch home console you will need to wait a year seeing as you have just switched it, you can contact Microsoft and see if they can help https://support.xbox.com/contact-us

 

Did you do something you shouldnt like lend your account to your friemd?

So he could play your games?

It doesnt automatically change

If your friend has your orofile on his console he could use it to make his console your home console

You arent supposed to use home console in that way

Home console is supposed to be used for you and your family only

And it can only be uaed 3x a year

 

Hi,

About your issue maybe your friend set his account as the home xbox on his console that is why you are not able to access your friend's account and games on your console.

 

Hello,

Thanks for the support message.

You can contact Xbox Official support if you have already changed your Home Xbox 3 times this year and they can reset it for you.

Cheers!