help with my home xbox reset

To switch home console you will need to wait a year seeing as you have just switched it, you can contact Microsoft and see if they can help https://support.xbox.com/contact-us

HI there,

You will need to reach out to support directly as no one in the forums can reset a user’s home console count. You can go here to request a callback from support in your region.

Hi there!

ngocphi is correct (although a bit rough in tone) there would be no way for us to reset the Home setting here on the forums or on Twitter.

The best course of action is to wait for the auto reset on the date listed on your console.

Do let us know if we can assist with any other issues through.

Always happy to help where we can!

Contact support

If they said no then you will have to wait it out

You can continue to use your dlc as long as your connected tonlive

In the future stop sharing with the neighbourhood

Hi there,

for a reset on the Home console counter you will have to contact official Xbox Support (via Phone or Microsoft Support Chat) they are the only ones that can determine if you are eligible for such reset.

Since usually it's not needed to change the Home console that often.

To contact Xbox Support (via Phone or Microsoft Support Chat) go to
http://support.xbox.com/contact-us be aware that the issue(s) selected will determine the contact options shown