Help with Microsoft Solitaire Premium

Discus and support Help with Microsoft Solitaire Premium in XBoX Games and Apps to solve the problem; I purchased a 1 year subscription to Microsoft Solitaire Premium in August and it now I have the ads back and it keeps asking me to pay again. How do... Discussion in 'XBoX Games and Apps' started by Handy Randi1, Dec 22, 2017.

  1. Handy Randi1
    Handy Randi1 Guest

    Help with Microsoft Solitaire Premium


    I purchased a 1 year subscription to Microsoft Solitaire Premium in August and it now I have the ads back and it keeps asking me to pay again. How do I get Microsoft to recognize my paid subscription?

    :)
     
    Handy Randi1, Dec 22, 2017
    #1
  2. SandraMMH
    SandraMMH Guest
    My Microsoft Solitaire Collection has stopped working

    I am not using Microsoft Solitaire Premium.

    In Microsoft Solitaire Collection there is.

    "Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.
     
    SandraMMH, Dec 22, 2017
    #2
  3. DraftierLeaf859
    DraftierLeaf859 Guest
    Microsoft Solitaire

    My Premium Microsoft Solitaire stopped functioning.
     
    DraftierLeaf859, Dec 22, 2017
    #3
  4. harrypearce2017
    harrypearce2017 Guest

    Help with Microsoft Solitaire Premium

    same problem here with the android app. Active subscription is not showing in the solitaire app.
     
    harrypearce2017, Jan 9, 2018
    #4
  5. SandraMMH Win User

    My Microsoft Solitaire Collection has stopped working

    I am not using Microsoft Solitaire Premium.

    In Microsoft Solitaire Collection there is.

    "Settings" Apps & Features" choose Microsoft Solitaire Collection, Advanced Settings then Reset.
  6. harrypearce2017 Win User

    Help with Microsoft Solitaire Premium

    same problem here with the android app. Active subscription is not showing in the solitaire app.
  7. Mister Beep Win User

    Subscription

    Hey there!

    For the Microsoft Casual Suite specifically, Premium memberships are platform specific. That does mean that if you purchase, for example, a Microsoft Solitaire Premium membership on mobile, it does not transfer to the Windows PC version.

    Hope this helps answer your question.
  8. FrankWood1 Win User

    My Microsoft Solitaire Collection has stopped working

    You are wrong, there is no "settings" in Microsoft Solitaire Premium!!!
  9. Francia J. Win User

    Rewards redemption

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    According to the game support: “ Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.”

    I apologize but it’s for Windows PC only.
Thema:

Help with Microsoft Solitaire Premium

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