Help with microsoft account money

A friend from Canada gifted me a 25$ gift card. I couldn't use it since I'm in Croatia but when i changed my Locale to Canada it worked. Now on xbox.com on my account it says i have 25$ (I'm also missing 5.75$ from that sum since i gathered that from xbox
live rewards). The money doesn't appear on xbox 360 besides the 5.75$. I'm missing 25$.

When i try to buy something on xbox.com it doesn't let me even though it says i have 25$. On Xbox it only shows 5.75, and i can buy something with that but didn't yet.

I wanna buy gold in World of tanks, but Can't since the money isn't on my xbox 360 account.

Its weird because on xbox.com i have 25$ and when i find a game for 20$ lets say it still doesn't let me buy it.

Help Please!!!

I would like a response from the xbox staff if possible, I just wanna have some more fun with the game and support Microsoft.

Thanks in advance!!!

This is a repost because it seems nobody is willing to help in the other one

:)

 

Help with microsoft account money

I don't know why but before i could use paypal just fine now not even that works. Would i be able to use it up if my friend from canada dowloaded the profile and bought what i need?

 

Help with microsoft account money

nobody knows when a country is added to supported regions a lot of the time it has to do with the country itself as some countries do not allow the same content as others.

 

please do not create duplicate threads it just makes it harder for other users to get the help they need so keep it to your original one thanks.