Help with media remote. TV & Xbox in different rooms.

Here's the latest on this. After days of troubleshooting over twitter with support, I was able to get the remote to work on the console in another room on a different tv. I then brought it back to my living room tv and set it back up and nothing again. It
will work if I turn the console 90 degrees to the right but since the remote needs direct line of sight this is of no help. My question at this point is what could interfere with the xbox media remote that uses IR tech but with no other remote in my living
room including a wii u controller to operate volume, a tv remote, and an Apple TV remote? I get that there is interference but why with a single remote out of 4 in the room?

Program the media remote for your TV

Before your media remote can work with your television set, you need to program it for use with your particular brand of TV. There are two ways to program your media remote: manually entering your TV code or scanning to find your TV code.

Note After 30 seconds of inactivity, the media remote will exit the TV programming mode. Pressing any button besides Select, 0–9, or Channel Up/Down returns the media remote to its original mode and ends programming mode. Now, take the batteries out of the
remote for about 3 - 5 minutes to allow it to reset. From there replace the batteries in the remote and try the instruction that came with the remote (PDF). If that doesn't work then try to program the remote to a different tv to make sure the remote works
properly. Please just remember to program the remote within 9 seconds to prevent the

remote from resetting again in the middle of programming it.

Watch the following video to see how to program the media remote for your TV.

Hello Dimenson,

Our understanding here is that the control/remote attempting to be used on the Xbox One is the Talon Media Remote, but the console is not recognizing your TV or it's model type.

Is this only occurring when connecting with the Talon Media Remote?

Has there been use of other media remotes with the console?

Has this been attempted with a different television?

Clarify this for us and we'll be here to assist with further with this issue.

Best wishes!

Hmmm, I'm using that exact same media remote for my living room console! Are you positive that the remote can do that? I can turn up the volume on my TV with the remote but not the volume of my external big speakers. Even with the TV volume i find the
remote to be very unresponsive, takes multiple clicks to register or just won't work sometimes.

I have the same problem with my media remote, tv control only works from 2-3 feet, other functions work fine from across the room