Help with logging in with PSS5

Microsoft Xbox Support International Contact Numbers

• United States, Canada, or Puerto Rico: 1-800-469-9269 or 1-800-4MY-XBOX
• International direct dial to the United States: 425-635-7180
• Australia: 1800 555 741
• Austria: 0800 281 360
• Belgium: 0800 7 9790
• Brazil: 0800 891 9835
• Ceská republika: 800 142 365; 2390 00 459
• Chile: 1230-020-6001
• Colombia: 01-800-912-1830
• Denmark: 80 88 40 97
• France: 0800 91 52 74
• Germany: 0800 181 2968
• Greece: 00800 44 12 8732
• Hong Kong: 800-96-4215
• India:
  • Toll Free: 000-800-440-1179
  • Toll Free: 1800-11 11 00
  • Toll Number: +91 80 40103000
  • Toll Free: 1800-102 1100
• Ireland: 1 800 509 186
• Italy: 800 787614
• Japan: 0120-220-340
• Korea: 00368-440-0090
• Magyarország (Hungary): 06 80 018590
• Mexico: 001-866-745-8312
• New Zealand: 0508 555 592 (Customer and Retail Support)
• Norway: 800 141 74
• Poland: 00800 441 17 96
• Portugal: 800 844 059
• Russia: 81080020581044
• Saudi Arabia: 800 8 443 784
• Singapore: 800-448-1330
• Slovensko: 0800 004 557
• South Africa: 800991550
• Spain: 900 94 8952
• Sweden: 020 79 1133
• Switzerland: 0800 83 6667
• Taiwan: 00801-44-4231
• The Netherlands: 0800 023 3894
• United Arab Emirates: 800 0 441 1942
• United Kingdom: 0800 587 1102

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello InstaKilledU420, what do you mean his email is no longer active, has he received any suspension or ban, has his email been suspended by Microsoft?

If you can give more details.

Hello Kinleigh T! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues. Have you tried logging onto your account on your mobile and verified using phone number. I know that has helped people in the past when it gets into a loop.

What's the specific error message and error code you receive when you try to log-in? Post back with the details so we know where to start!

okay but the bad company 1 works just fine on the multiplayer and other games gta and red dead