Help with Linked Account Issue in Forza Horizon 5

Hi MERVAT,

Thank you for posting in Microsoft Xbox Community. I understand that you want to inquire about unlinking a Forza Horizon 5 account from your PlayStation 5.

According to Forza Horizon's FAQ, linking a Microsoft account to a PSN account is on a title-by-title basis and permanent. Players have the ability to unlink the Microsoft account to that PSN account, for Forza Horizon 5, but will be constrained to relinking to only that specific and originally linked, Microsoft account.

Here's the official support FAQ page for your reference:

https://support.forzamotorsport.net/hc/en-us/ar...

You shared that you forgot the email that you linked to your PSN account. Here are the detailed instructions on how you could proceed with the recovery.

1. Look up your username using your security contact phone number or email address.

https://go.microsoft.com/fwlink/?linkid=2273127

2. Request a security code to be sent to the phone number or email you used.

3. Enter the code and select Next.

4. Microsoft will then show a hint of the username, in this format: j********@outlook.com

If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. Please see this official support article for instructions:

https://support.microsoft.com/en-us/account-bil...

I want to make sure that you will get all the assistance that you need. If the steps did not work on your situation and you still need further assistance, I recommend that you submit a ticket directly to Forza support:

https://support.forzamotorsport.net/requests/new

Regards,

Alvaro

Hi pouyan,

Thank you for posting in Microsoft Xbox Community. I understand that you want to inquire about unlinking a Forza Horizon 5 account from your PlayStation 5.

According to Forza Horizon's FAQ, linking a Microsoft account to a PSN account is on a title-by-title basis and permanent. Players have the ability to unlink the Microsoft account to that PSN account, for Forza Horizon 5, but will be constrained to relinking to only that specific and originally linked, Microsoft account.

Here's the official support FAQ page for your reference:

https://support.forzamotorsport.net/hc/en-us/ar...

Regards,

Alvaro

You can only link one account:

"Linking a Microsoft account to a PSN account is on a title-by-title basis and permanent. Players have the ability to unlink the Microsoft account to that PSN account, for Forza Horizon 5, but will be constrained to relinking to only that specific and originally linked, Microsoft account"

https://support.forzamotorsport.net/hc/en-us/articles/39144665637651-Forza-Horizon-5-on-PS5-FAQ

Unfortunately, that is not something we can help with in this forum. The developer is the right group to contact, and you can do so at this link: Forza Horizon 5 – Forza Support (forzamotorsport.net).

Respectfully,

You can't do anything...once it's linked, it can't be changed:

"Linking a Microsoft account to a PSN account is on a title-by-title basis and permanent. Players have the ability to unlink the Microsoft account to that PSN account, for Forza Horizon 5, but will be constrained to relinking to only that specific and originally linked, Microsoft account."

https://support.forzamotorsport.net/hc/en-us/articles/39144665637651-Forza-Horizon-5-on-PS5-FAQ