HELP WITH HOME GOLD

DopeyTaterChip · Nov 1, 2014

I need help, me and my family have a Home Gold account and have all four family slots used up. now just yesterday I was ablee to get the Games with Gold games for free because I had gold from the family gold. But today I log in and it says I don't have gold
anymore? I check the parent account and it still had gold but not mine. I removed and added myself back to the family but it still says I'm silver. Our gold isn't supposed to run out until 2015. Please help.

:)

x24hrs2livex · Nov 1, 2014

HELP WITH HOME GOLD

Yes its possible. You dont actually make your account gold. Have your brother sign in on his account and then go to The a My Games and Apps tab. Find Settings and scroll down to Home Console. Make sure that the console is set as your brothers home console.
Now when you go to play a game on your account you would be able to access MP without having to pay for a second subscription

Xcaliber 1998 · Nov 1, 2014

HELP WITH HOME GOLD

I heard that you can make free xbox live accounts using an active one. My brother owns a live account and is using it now on our xbox 1. I was planning on making a new account and using this free live feature. I just need directions to share the live feature.
i have made my account on the xbox 1 but just cant find my way around getting it gold. My plan was to use this account to play online, is this possible?

Mistress Sara · Nov 2, 2014

Hi there,

The Family Gold program for the 360 ended a couple years ago and all users who had the family gold plan were sent notifications that it was ending and that on August 27, 2013 all accounts would be converted to individual accounts with the full remaining
membership term intact plus 3 months.

If the parent account is set to auto-renew, it will renew as an individual gold membership, and all the subordinate accounts will need their own gold subscription.

Do you recall when the Family Gold was originally purchased, or when the gold on your account was to end before it ended? With the info you have provided, it sounds like the Family Gold ran out and only the parent account auto renewed.

If the gold ran out early on your account, you will have to contact support as they are the only ones that can handle billing issues.
support.xbox.com/en-US

I hope this helps.

BracingGlint62 · Oct 31, 2018

I just bought the COD xbox one, but when i'm trying to log in to my live account, it's bringing up a gamertag that i accidentally set up on my 360, instead of the one i've been using for years on my 360,
[Mod Removed], not bracing glint or whatever. I think my profile is linked to an old, old email that no longer exists, and i can't access to change the password to log on, they were supposed to add my current email address for this reason,
but i'm not sure how to fix this

Mistress Sara

Hi there,

The Family Gold program for the 360 ended a couple years ago and all users who had the family gold plan were sent notifications that it was ending and that on August 27, 2013 all accounts would be converted to individual accounts with the full remaining
membership term intact plus 3 months.

If the parent account is set to auto-renew, it will renew as an individual gold membership, and all the subordinate accounts will need their own gold subscription.

Do you recall when the Family Gold was originally purchased, or when the gold on your account was to end before it ended? With the info you have provided, it sounds like the Family Gold ran out and only the parent account auto renewed.

If the gold ran out early on your account, you will have to contact support as they are the only ones that can handle billing issues.
support.xbox.com/en-US

I hope this helps.

x24hrs2livex

Yes its possible. You dont actually make your account gold. Have your brother sign in on his account and then go to The a My Games and Apps tab. Find Settings and scroll down to Home Console. Make sure that the console is set as your brothers home console.
Now when you go to play a game on your account you would be able to access MP without having to pay for a second subscription

BracingGlint62

I just bought the COD xbox one, but when i'm trying to log in to my live account, it's bringing up a gamertag that i accidentally set up on my 360, instead of the one i've been using for years on my 360,
[Mod Removed], not bracing glint or whatever. I think my profile is linked to an old, old email that no longer exists, and i can't access to change the password to log on, they were supposed to add my current email address for this reason,
but i'm not sure how to fix this

Smwutches

The person with Gold would need to set one of the consoles as their Home console. The person without Gold would use that console. The person with Gold would then be able to sign in on the non-Home console and play online. https://beta.support.xbox.com/help/hardware-network/console/my-home-xbox

Smwutches

Fortnite doesn't required Gold to play online so you wouldn't need any for that game. If you both plan on playing other games online, you would need at least 1 Gold subscription. The account with the Gold would set one of the consoles as their Home account to share the Gold. The account without Gold would use the Home console and the account with the Gold can use it on the non-Home console. https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox

HELP WITH HOME GOLD