help with gift

Check what you redeemed at http://account.microsoft.com to make sure what you redeemed is the PC version of the game. If it's the console version, you won't be able to play it on PC.

is there a way i could return it/trade it out for the pc version?

Hi there Hayden, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

Recently, I have seen that many players are experiencing the same issue when trying to gift the game to other players in their same region, even after verifying that they purchased the game as a gift from the correct store region/link.

If you are sure that all regions are set up correctly and match your physical locations, I recommend requesting a refund for the gift, as this indicates that the code is not working correctly. You can request a refund through the following link:

https://support.xbox.com/forms/request-a-refund

Alternatively, you can choose to buy an Xbox gift card from an authorized retailer and provide the code to your friend to add funds to their account, allowing they to purchase the game manually without any issues. You can also send them the money through an external method so they can buy the game themselves that way.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Check what you redeemed at http://account.microsoft.com to make sure what you redeemed is the PC version of the game. If it's the console version, you won't be able to play it on PC.

Have you tried all the troubleshooting steps noted here:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

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Você já tentou todas as etapas de solução de problemas descritas aqui:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

All information about gifting a digital game could be found here:

https://beta.support.xbox.com/help/...buy-games-apps/gifting-digital-xbox-game-helpTo
send a gift you normally need the gamertag or mail adress from the person you want to send a gift.

Hope that helps.