Help with fortnite voice chat

I don't know which headset you are using, but in case it's an Xbox one you can troubleshoot this by going over he steps mentioned here => How do I fix voice chat issues in Fortnite? - Fortnite Support (epicgames.com) / How do I change the settings for voice chat in Fortnite? - Fortnite Support (epicgames.com).

It's probably a fortnite issue, the only way to use game chat in fortnite is by going to voice chat in the pause menu and turning it on from there, if that doesn't work you can go to audio settings ingame and disable voice chat then re-enable it. This
has always worked for me but if it doesn't I would report the bug to fortnite.

Hey Louise,

Have you tried everything here?

How do I fix voice chat issues in Fortnite? - Epic Games

- specifically refer to Adjust parental control settings in particular.

Also, if you successfully connect the Epic Games account/profile to an Xbox account (includes steps for both the website and console), then you would need to verify that the Xbox privacy settings enable/allow voice chat as well.

These settings need to be set to allow (you can always just select the friends option if you prefer) on your son’s account:
People outside of Xbox Live can communicate with voice and text - set to allow

Others can communicate with voice, text or invites - set to everyoneBe sure to select submit at the end of the page to confirm and save any account changes. Your son would then need to sign out and back in again for the updated settings to properly take effect.

This guide may also help:

How do I manage my party and voice chat options from the Fortnite Lobby? - Epic Games

Family & online safety | Xbox Support

If all your son’s online permissions are correct and this doesn’t reflect accordingly or if you still can’t enable voice chat because it’s greyed out in-game, then it would be best to contact support directly as we can’t access accounts here on the forums. If you experience this error in all games, contact Xbox Support or if this issue only occurs in Fortnite (especially if this persists on multiple devices), then submit a request to Epic Games Support for further assistance regarding this.

Hope this helps.

Hi

if you go inti settings once in fortnite there is a option for voice chat, is this set as party chat as the default method or game chat?

thanks

One thing that worked for me was if you start an xbox party and then you join a fortnite party and go to the voice chat tab it should give you an option to switch to game chat. Also with the new season I can hear people party chats while in a xbox party
hope I could of helped.