Help with external drive

Discus and support Help with external drive in XBoX on Consoles to solve the problem; I recently bought a 4TB WD My Book to use as my external drive. The problem I'm having is when I put my XB1 into standby the drive will constantly spin... Discussion in 'XBoX on Consoles' started by B Trips, Oct 22, 2014.

  1. B Trips
    B Trips Guest

    Help with external drive


    :)
     
    B Trips, Oct 22, 2014
    #1
  2. bloosuga
    bloosuga Guest
    u think they will eventually add 3rd party HDD internal support

    Saw some arguing about it, so figured I'd help people understand.

    External HDDs that are a 2.5mm drive will not have an external power source.
    External HDDs that are a 3.5mm drive will have an external power source. These drives also tend to be bigger.

    But to go back on-topic, being able to plug in an external is a much better option than having to replace your hdd and reinstall everything. Would it be nice to have both? Sure, but the box wasn't made that way so it's not going to happen.
     
    bloosuga, Oct 22, 2014
    #2
  3. External Drive Help

    So I plugged in my external HDD to watch some movies on my XBox One, and it asked me to format, I take it all my previous information on there is unrecoverable
     
    Mental Man487, Oct 22, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    Help with external drive

    This could be updates and cloud sync work happening when you put your console into standby. Do you have auto-update enabled on your console, also games and apps remain active while the console is in standby for quick access when you start the console up?

    Does it do it every time? For example. Turn on your console then put it into standby without loading any game or app, does the HDD still spin?

    Also, if you play a game, press the Xbox button, then press the Menu button (START) and select QUIT. Do this on any App tile you previously used in that session too. THEN put your console to sleep, does it still spin up when you go into stand by?

    How long does it spin up for when it is in standby is it seconds, minutes, hours? HDD's are designed well enough now that it is unlikely to cause any issues with the external HDD by having this happening.
     
    Bazajaytee, Oct 22, 2014
    #4
  5. Flamebait
    Flamebait Guest
    I'm having the same problem, and in searching for the problem found other reports of the same thing. There is no chance it is updates or some legitimate reason for waking. It spins up the drive for maybe 5 seconds, then shuts it off. Five seconds later it
    spins it up for another 5 seconds. It does this endlessly as long as the Xbox is in standby. Like the original poster's concern, this really can't be good for the drive, plus it's noisy enough that the only solution is to have the Xbox shutdown fully. That
    of course means a slow start-up and no background updates. Each time this problem is reported in the forums I see a few casual responses but nothing pointing to an acknowledgement of what is a bug that has been around since at least July according to older
    posts. Have people actually raised support tickets over this, and if so what is the response?
     
    Flamebait, Oct 27, 2014
    #5
  6. Smoof15
    Smoof15 Guest
    I have the same exact issue, spin up, spin down, non-stop about 5 seconds apart. Only resolution was to turn standby off. I wish this would get resolved as it's been an issue since the July update.
     
    Smoof15, Oct 31, 2018
    #6
  7. iNeedAmmo68 Win User

    External Drive Help

    Thanks so much. You have put my mind at ease and give me links to follow. I greatly appreciate your help.
  8. Smoof15 Win User

    Help with external drive

    I have the same exact issue, spin up, spin down, non-stop about 5 seconds apart. Only resolution was to turn standby off. I wish this would get resolved as it's been an issue since the July update.
  9. Flamebait Win User

    Help with external drive

    I'm having the same problem, and in searching for the problem found other reports of the same thing. There is no chance it is updates or some legitimate reason for waking. It spins up the drive for maybe 5 seconds, then shuts it off. Five seconds later it
    spins it up for another 5 seconds. It does this endlessly as long as the Xbox is in standby. Like the original poster's concern, this really can't be good for the drive, plus it's noisy enough that the only solution is to have the Xbox shutdown fully. That
    of course means a slow start-up and no background updates. Each time this problem is reported in the forums I see a few casual responses but nothing pointing to an acknowledgement of what is a bug that has been around since at least July according to older
    posts. Have people actually raised support tickets over this, and if so what is the response?
  10. Bhutankam Pema Win User

    External Drive Help

    Yes when you Format all your data are lost.. You Need to press Abort, for using the HDD as a Media-drive.

    But:

    Actually Media Player is only available for PreviewUpdate Members.
  11. Bazajaytee Win User

    Help with external drive

    This could be updates and cloud sync work happening when you put your console into standby. Do you have auto-update enabled on your console, also games and apps remain active while the console is in standby for quick access when you start the console up?

    Does it do it every time? For example. Turn on your console then put it into standby without loading any game or app, does the HDD still spin?

    Also, if you play a game, press the Xbox button, then press the Menu button (START) and select QUIT. Do this on any App tile you previously used in that session too. THEN put your console to sleep, does it still spin up when you go into stand by?

    How long does it spin up for when it is in standby is it seconds, minutes, hours? HDD's are designed well enough now that it is unlikely to cause any issues with the external HDD by having this happening.
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