Help with error code please

Lizzie Bee1 · Oct 28, 2022

I was playing my game, accessed through the Microsoft Windows Store when the game froze. I closed it and now receive the following message: "The Tribez is currently not available in your account. Make sure you are signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001"

I have updated the game, logged in and logged out and back in again. I have cleared my cache. I am using a PC and have never had any issues until 30 minutes ago.

:)

CheesyzGirl

I was having the same issue. Seems its some problem with the network connections. My Xbox was hardwired so I disconnected it and connected to WiFi it worked!! Hope that helps

bubbashatz

Error 0x80070005 occurs when launching something on Xbox One
If you see the following error code when you try to launch something:

0x80070005

There might be a problem with Xbox Live or the item you’re trying to use.

Solutions
Solution 1: Check the Xbox Live service status

If you see alerts, wait until the service is up and running, then try launching your game or app again.

[IMG]

Xbox Live Core Services: up and running

11/4/2017, 10:47:53 AM

If you get the same error, try the next solution.

Solution 2: Restart your Xbox

On your controller, Press the Xbox button to open the guide.
Select Settings > All Settings > Power & startup.
Select Turn off or restart > Restart now.

If you still get this error, try the next solution.

Solution 3: Remove your profile and add it again

Remove your profile
1. On your controller, Press the Xbox button to open the guide.
2. Select Settings > All Settings > Account > Remove accounts.
3. Select your profile, then Remove.
4. Go to the Power & startup setting and restart your Xbox.
Add your profile
1. On your controller, Press the Xbox button to open the guide.
2. Select Sign in > Add & manage.
3. Enter the Microsoft account email address and password for your profile, then follow the instructions.

When you’re done, try launching your game or app again.

make sure that the core services are up and running

https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

{Parity}

Try doing a hard reset . Hold the power button on the console for 10 seconds or until it shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Power everything back up. Be patient as this may take a few minutes. Once
it is back up test it to see if it functions properly.

Melvina O'Connor

HI.. i too have never had this issue until now. I play with overseas players and everyone with Microsoft got kicked out. Please let me know if the info below helped..its race day and I cannot even get in

Frank Wolf-4E9B2318-

Have you tried this:
forums.xbox.com/.../1628160.aspx

Help with error code please