Help with changing Microsoft account associated with Xbox Live account

benwhaley · Oct 6, 2015

I currently have a Microsoft account that is linked with my Xbox Live profile. I wish to change the Microsoft account associated with my Xbox Live profile to a different Microsoft account, but my current Microsoft account has a subscription to Office 365,
therefore it does not meet the criteria to change the associated account. Is there any way that I can bypass this criteria and switch the account associated with my Xbox Live profile?

Many Thanks

:)

thomo · Oct 6, 2015

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

xboxfelix · Oct 6, 2015

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

onyxishere · Oct 7, 2015

Sorry to hear it. However, support pages do state that if you have a subscription to another service you cannot change the Microsoft account associated with the tag.

Uh Huh Excuses

Hello GrungyKnight637,

I understand that you want to change the Email Associated with your Xbox Live Gamertag. To make the transition easy and painless you should contact Xbox Live Customer Support at
1800-4MY-XBOX. They will be able to help assist you on recovering your GamerTag and changing the email associated with your Xbox Live Profile.

If you figure out your own information, here is a link to change your email associated with your Xbox Live Profile.

Click here -> "Change Email Address Associated with you Xbox Live Profile"

Xbox Live Ambassador

M3tal Daz3

To change the email account associated with your live profile: https://beta.support.xbox.com/help/...nt/change-email-sign-in-for-microsoft-account

Oraclea

Hi, you can
change the email associated withan Xbox account by adding a new email to the account and then removing the old one. Note that an existing @outlook/@live/@hotmailaccount is considered an existing Microsoft account with Microsoft/Xbox information associated
with it and therefore can't be used, even if that account has never used Xbox Live features before. You could create a new @outlook/@live account in the process of setting up the new email, or use another email from another provider that is not already linked
as an alias to a different Microsoft account. Hope this helps!

onyxishere

Sorry to hear it. However, support pages do state that if you have a subscription to another service you cannot change the Microsoft account associated with the tag.

WPAK

Hi there,

as far as I know you are only able to change the associated Microsoft Account connected to an Xbox Live account via the xbox 360 console.

Currently there aren't any other ways to change the associated Microsoft Account (email address) sorry

Help with changing Microsoft account associated with Xbox Live account