Help with account

Olliebolliboo · Jul 28, 2018

I am trying to add friends in the mobile version of Minecraft. My profile name is but when starting Minecraft I get awarded the profile name given by Minecraft itself and them it seems the Security will not let me add friends. What to do?

:)

thomo · Jul 28, 2018

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

SCWB DrySack · Jul 28, 2018

help with accounts

change the code he uses to log on and make him come to you to log him on everytime? might be a hassle but at least you wouldn't get charged

M3tal Daz3 · Jul 28, 2018

That happens when you have registered a child account. Your parent account should give permission to a child account to play online

Boombaa

Hi,

No one will be able to help for this here, your friend must connect to the Enforcement site and raise a case review if he is eligible.

And by the way as he is responsible for his account, it doesn't matter if someone else was able to use it, the suspension will probably not be lifted.

Smwutches

An account suspension would not suspend any other accounts on the console, but a console ban would. Console bans would not be listed on the enforcement site and there is no way to contact the enforcement team regarding them. You can try contacting support
to see if they can check for a ban and to find out how long it is. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Daft Badger

You can also find a list of support phone numbers here
forums.xbox.com/.../184869.aspx

Daft Badger

There's some steps here
support.xbox.com/.../forgot-microsoft-account-solution you can try to find your email address

or you can contact support here
http://support.xbox.com/en-GB/contact-us

Photonimus

When that happens with the payment options page, it usually means there's an issue that you need to contact support with.

You need to speak with the billing department.

start here
support.xbox.com/.../contact-us

or here
support.xbox.com/.../contact-us

Help with account