Help with Account

SithLordCookiee · Jul 25, 2014

I was deleting stuff off my xbox storage accidently deleting mine and my sister xbox accounts. I was able to download my profile back but know my sister pass word or email. her gamertag is HobbitGamer69

:)

thomo · Jul 25, 2014

changing email address associated with xbox

This might help

Transfer Your Gamertag to Another Microsoft Account | Change Xbox Live Account - Xbox.com

SCWB DrySack · Jul 25, 2014

help with accounts

change the code he uses to log on and make him come to you to log him on everytime? might be a hassle but at least you wouldn't get charged

StefanNeubauer · Jul 25, 2014

contact xbox Support on phone

they will ask a few things to check you (your sister) should be account owner and if satisfied would help solving on your situation

onyxishere · Oct 31, 2018

You can call phone support by either dialing 1-800-469-9269 in North America or click the link below to arrange a call back.

support.xbox.com/contact-us

Just to let you know, support can provide you with the email address if you can answer the account specific questions but they cannot provide your password.

Boombaa

Hi,

No one will be able to help for this here, your friend must connect to the Enforcement site and raise a case review if he is eligible.

And by the way as he is responsible for his account, it doesn't matter if someone else was able to use it, the suspension will probably not be lifted.

Smwutches

An account suspension would not suspend any other accounts on the console, but a console ban would. Console bans would not be listed on the enforcement site and there is no way to contact the enforcement team regarding them. You can try contacting support
to see if they can check for a ban and to find out how long it is. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Daft Badger

You can also find a list of support phone numbers here
forums.xbox.com/.../184869.aspx

Daft Badger

There's some steps here
support.xbox.com/.../forgot-microsoft-account-solution you can try to find your email address

or you can contact support here
http://support.xbox.com/en-GB/contact-us

Photonimus

When that happens with the payment options page, it usually means there's an issue that you need to contact support with.

You need to speak with the billing department.

start here
support.xbox.com/.../contact-us

or here
support.xbox.com/.../contact-us

Help with Account