HELP! Using 2 Xboxes with one Ultimate subscription! For myself and 4 family members?

Hemithunder · May 11, 2020

Hi I have a X1x for myself only to use and a X1s digital for my Wife and 4 children Microsoft accounts. Everyone has been playing games using apps that have been purchased on my account, and games on Game Pass using Xbox Gold and since it became available
my Ultimate subscription, for 2-3 years now! At Christmas we got the 2nd console for the children and my wife to use.

I setup Xbox one S digital for my Wife and sons as per the forum on assist and everything seemed ok, Until recently when our internet connection while playing games started saying disconnected connecting and then signing you out very annoying so after sometime
decided to just play offline. So it started telling everyone the message : Sign in with the account that purchased game or installed the app or if the game has a trial that has expired purchase it in the Microsoft Store. As I am the account holder and have
purchased the games ie The hunter Cotw,Minecraft digital and disc copies wouldn't play ether ,Ghost recon Battlefront and Wildlands,Lego city,etc etc l own over 200+ games on disc and 85+ digital I tried several got same or similar. After some troubleshooting,
I checked My home Xbox in settings! It was not set to My Home Xbox and I only had 2 changes left not sure how that happened! Because when I got it I set it.

Well that fixed my issues but now everyone else cannot play any games I own, everyone else's account is set to My Home Xbox and they can play on my Xbox one x! But not sure why or what is going on! and on Xbox assist forum I couldn't find anything that was
plain and simple to understand dealing with this issue. I am sure the answer is there within a few posts. Also how do you post directly on the Xbox assist forum?

Thank you in advance for everyone's help.

:)

Hemithunder

Yes and thank you MorkyMork1991. Its one of the first goto things I try, that and checking if their are any issues with Xbox live or game we are playing and my Isp, I am on a Mobile hotspot tether connection and if everyone in the house is using it the
speed will drop in and out while playing games especially if it's updating games on both consoles. I know that wasn't the problem!

MorkyMork1991

Have you tried a power cycle? Hold the power button on the console while it is on for 10 seconds until it turns off. Once it is off, unplug the Xbox from the mains for around 3 minutes. Plug it back in and see if that solves the issue.

Hemithunder

Thank you AridLlizard see my repy to MorkyMork1991.

steeledwand7664

Let me see if I can explain the game sharing (home Xbox) a little better for you.

1. No matter what console a profile is signed into (as long as it is connected to the internet) that profile will be able to play any digital games it owns and use any subscriptions that is on its account.

2. Each profile can set ONE console at a time as its home console and any other profile on that console can then play any digital game that account owns or downloads with Game pass and use the gold subscription for the account that has it.

3. Each profile can switch which console it has set as its home console only FIVE times a year. This is on a sliding date range starting with the first time you set a console as your home console. Not a calendar year.

So in your case.

The console that your wife and kids play would need to be set as your profiles home console in order for them to play any of your games. If and when you lose internet connection they would need to go into the settings and go to network settings and go into
offline mode till the internet connection comes back up in order to play your games on your profiles home console.

On the console that you use by yourself you would need to remain connected to the internet otherwise if you lose internet connection you would not be able to play your games since it is not set as your home console and the system can not check to see if
you have the license for those games.

Hemithunder

Thank you Steeledwand7664. How you have explained it is clear and understandable.

I see now that it appears I created the issue by changing my Xbox one X back to My Home Xbox so that I could continue playing my game, The Hunter call of the wild.

The internet connection was just a coincidence that sent me "on a wild goose chase" if you'll pardon the pun! Considering the game I was playing! losing connection happens occasionally as I explained in reply to MorkyMork1991.

The problem I have now is I only have one change left and hopefully when this Covid-19 lockdown rules relax in UK! I will be working away for several months where Internet access will not be allowed at times and I will need to take my Xbox so I can play,
stream etc. If there is not one provided, even if there is I have same problem! Don't I? Is there anything I can do? Probably not. It just feels like coperate gluttony on the part of Microsoft and Game devs with Gamers with one arm up their back saying you'll
have to get another Subscription or game license etc. The good the bad and the ugly truth. IMHO!

Another question I have is: When I changed my Xbox profile back (did that or does that?) automatically change my profile back to "Make this my home console" on the wife and kids console? When I just checked it has changed back, and I did not change it!
I guess it will get edited. Thanks again

HELP! Using 2 Xboxes with one Ultimate subscription! For myself and 4 family members?