"Help us secure your account" Bug that wont let me get past resetting my password when i...

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Thank you for understanding.

Hello Dc Nation 🎮🏆💰,

Thank you for posting in the Microsoft Community.

Please be aware that Microsoft account recovery is managed by a fully automated server and we do not have manual access to it. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, allow me to do the best I can to help you with the process.



To recover your account, you'll need to verify your identity and provide some information about your account history. Follow these steps:



1. Go to https://account.live.com/acsr and enter the email address, phone number, or username of the account you are trying to access.

2. Please enter an email address that we can use to contact you about your request.

3. Enter the characters you see on the screen to prove that you are not a robot and select Next.

4. A screen will appear asking you to verify the contact email address. Check for a message from us in the email with the security code, enter that code, and select Verify.

5. Fill in as much information as you can, even if you're not sure. See Tips for filling out the recovery form below.

6. Select Send when you're done and we'll respond within 24 hours.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

i am, i reset my xbox account password and now it wont let me sign in whenever i get to the "do you want to remember your password" the error code shows up

When ever I try to get on one of my accounts it will say "we need the email address and password for your Microsoft account so we can check and update the security of your Xbox profile"", so I did that press continue I put the email in it was the right email
then I put the password in its the right password but when I click done it gives me a error saying "sorry, something's wrong with your Microsoft account. Go to
http://account.live.com for help code :8015D003 and I did go to the website and there was nothing for my case and I have a family account the family profile account works perfect when going in to Xbox live
my other account that I use the most wont let me on because of this. So please help.

Hello!

Thank you for bring this issue to our attention. I recommend
Recovering and resetting your Microsoft account password as well as
Updating all of your Microsoft account security info to secure your account.

If more support is Needed, Please
Contact a support agent here.

Hope this helps and let me know the results!