Help to remove the 'HI' message

Hi, my son wants to know how to remove 'HI RILEY' banner from the screen as it's always there. Thanks J

:)

 

how can I remove a family password if i don't know the password

Hi I bought a xbox 360 E console second hand and there is a family password on the console.How can I remove the password on the Xbox please I need help thank you send me a message please my number is 0814690535

 

Xbox Live Family Member cannot be removed from Gold Pack

Hi,

I'm trying to remove a family member from their Gold Family Subscription.

I receive this error message when attempting to remove the member on xbox.com: "The family member could not be removed from the Gold Family Pack at this time. Please try again later."

I receive this error message when attempting to remove the member on the console: "There was a problem retrieving your information from Xbox Live. Please try again later."

Is there anything else I can do to remove the account?

 

Hey SlinkMouse86889! It should go away after a few seconds. Is this not the case? Post back and let me know and if possible, post a screenshot of what he's seeing. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Thanks for your reply. Unfortunately it is there all the time. Appreciate any assistance.

 

Hey SlinkMouse86889! Thanks for that screenshot! If you sign him out and back in does the notification disappear at all or stay there the whole time? Give it a shot and let me know!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

 

Unfortunately it is there all the time - even if he logs out and logs back in,

 

Hey SlinkMouse86889! You may want to try a factory reset of the console to see if it helps resolve the issue. Steps can be found

here. Give that a shot and let me know if it helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.