HELP!!!!!!!!! SUSPENSION OF XBOX LIVE SERVICES

MundanePenny548 · Mar 24, 2017

PLEASE HELP! my son has had the xbox live services suspended for 24 hours. The reason is very vague, and it says that a parent needs to request a case study for a more detailed report as what my son has done. I really don't know how to do this, as it just
directs me a the family page! I have called Xbox Support three times and they just directing me to the enforcement website, so I keep going round in circles! I am very frustrated, and I am thinking about cancelling my subscription and getting rid of the thing
full stop! I need answers and I cannot get them! PLEASE CAN ANYONE SHED ANY LIGHT ON THIS??

:)

M3tal Daz3 · Mar 24, 2017

Lawsuit warning ⚠️

The Xbox Live service as a place where all members can interact and have fun online.To help protect that experience for our customers, the Xbox Live Policy & Enforcement Team monitors the service for behavior that violates the Microsoft Services Agreement
and Code of Conduct. Violations of the Code of Conduct can result in a variety of actions depending on the nature and severity of the violation.

Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

This is just a 24 hrs ban so use that time to read the Code of Conduct: Microsoft’s Code of Conduct Explained for Xbox Live Customers

Miss Portia · Mar 24, 2017

I need help with windows live id

I'm sorry, that is not possible. For more information on account suspensions, please visit:

support.xbox.com/.../xbox-live-service-suspension-forced-gamertag-changes

Smwutches · Mar 24, 2017

For information about his suspension you would need to go to http://enforcement.xbox.com. However, since it is a 24 hour ban it is not possible to submit a review (the review process would take longer than the suspension).

Smwutches

For information about his suspension you would need to go to http://enforcement.xbox.com. However, since it is a 24 hour ban it is not possible to submit a review (the review process would take longer than the suspension).

Miss Portia

I'm sorry, that is not possible. For more information on account suspensions, please visit:

support.xbox.com/.../xbox-live-service-suspension-forced-gamertag-changes

M3tal Daz3

Microsoft is not obligated to provide a warning prior to issuing a suspension or other enforcement action. By agreeing to the Microsoft Code of Conduct you acknowledge that you understand and accept the rules of the Xbox Live service.

That being the enforcement team doesn't uses the forums and we can't help you with suspensions.

To check your suspension or if eligible for a case review: https://enforcement.xbox.com

If you have suggestions on bettering the xbox live service: https://xbox.uservoice.com

M3tal Daz3

The enforcement team doesn't uses the forums and we can't help with suspensions

To check your suspension or if eligible for a case review: https://enforcement.xbox.com

If you have suggestions in bettering the xbox live service: https://xbox.uservoice.com/

Mistress Sara

Hi there,

If you received a suspension from Xbox Live, then after the suspension is over, the account will regain access to the service, provided another suspension was not issued. All information on how Xbox live suspensions work can be found at https://enforcement.xbox.com

HELP!!!!!!!!! SUSPENSION OF XBOX LIVE SERVICES