Help sign in on the Xbox app?

Hi Ok3t,

Thanks for reaching out to the forums. We understand you are having issues signing in. Which app are you trying to sign into? If the console companion app here is a

guide for signing in. Any additional information will help us to better assist you.

Thanks,

Brad

Hello Ali,

Thank you for bringing this to our attention. If you are having issues signing into the Xbox app I recommend removing your account from the Xbox app, then signing back in.

From your windows PC, select the Start button >
Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select
Remove. Then go back to the Xbox
app and sign in with the Microsoft account you just removed.

For more steps, Visit this link :
Fix problems signing in to the Xbox app

Hope this helps and let us know the results!

Hello Fellow gamer,

Thanks for reaching out to the forums. We see you have an issue signing in. Here is a guide for

signing into the Xbox app. Try power cycling the PC also. Shut the PC completely down wait a few minutes then turn it back on.

Thanks,

Brad

Check this link for a possible solution:
https://support.microsoft.com/en-us/help/4027968/windows-fix-problems-signing-in-to-the-xbox-app

Hello abbeycreamcat,

Thank you for posting on the Xbox forums. We understand that your Microsoft account is getting signed out every time you launch Microsoft Jigsaw. If you launch the Xbox Console Companion App; does it appear that you are

signed in to the application? If you are not signed in to the app; go ahead and sign in to it and launch Microsoft Jigsaw. We recommend making sure that

Windows 10 is up to date. Also, you can try
uninstalling the game and reinstalling it. Be sure to let us know the results!