Help setting up family account

Discus and support Help setting up family account in XBoX on Consoles to solve the problem; I bought an xbox one for my grandchildren to use while at my house. I set up an account for myself and I want to set up a profile for each child so... Discussion in 'XBoX on Consoles' started by HurriedAunt7605, May 17, 2018.

  1. Help setting up family account


    I bought an xbox one for my grandchildren to use while at my house. I set up an account for myself and I want to set up a profile for each child so they can just select and play. I'm to the spot where I select "family" and then it brings me to a screen with
    a circle and a + in the middle. Right below it is "add new". When I select the + in the circle it wants me to add an email. I'm already logged in so from what I read I need to select the "add new" on the previous screen to add the children (all are young and
    don't have accounts) - how do I get to the "add new" so I can select it?

    Another question - once I get the children set up with a profile can they at some point use this profile and get set up with the Kinect so they can create a character - or is this a totally separate step?

    Thanks

    :)
     
    HurriedAunt7605, May 17, 2018
    #1
  2. Help setting up Family account

    Trying to set up family account for myself, wife and 2 kids. We each have setup separate profiles on xbox. I have added everyone to Add A Family under the settings from my profile. However I can not change their privacy settings from my profile and they
    can change their privacy settings from their own accounts. So I must have setup something incorrectly but have no idea what. When I select one of my childs profiles by the ADD A FAMILY icon it says they need to sign in for me to see there settings.

    I have also tried to setup their privacy setting online (xbox.com). I can see their profiles on my xbox.com account but they are "greyed" out and I can not click on them.

    Can anyone help me figure this out (doesn't seem very intuitive).
     
    GrumblyFawn94, May 17, 2018
    #2
  3. Setting up accounts for family members

    Welcome to the club. Did the same thing earlier. Help setting up family account :) well mostly for my kid.
     
    Fullmetalpanic009, May 17, 2018
    #3
  4. Nugatreyu Win User

    Help setting up Family account

    Did this get answered? We are having the same issue.
  5. DarkUnicycle Win User

    multiplayer

    Hello RBFOAO75,

    Thanks for reaching out to us, to the question that you have for us. You'll be able to get a Family Account set up and to help you even more, we've actually released our Family App to help you manage his account, from the messages we receives, the game
    time that he has. All can be managed, changed, and updated on the go from your smart phone just to make it that much easier.

    Xbox Family App : https://www.xbox.com/en-US/apps/family-settings-app

    Setting Up Family Account : Setting
    Up Family Account

    Hope this helps, Happy Gaming!
  6. AngelObullets Win User

    How do I separate access between Xbox and Windows?

    Hi there

    You can set them up in a family account https://beta.support.xbox.com/help/Family-Online-Safety/child-accounts/add-family-member-on-xbox-one
  7. MoeZArts Win User

    Passkey and kids

  8. Christian Quinto Win User

    Family Account Settings Help

    Hey there!

    Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

    Which account was the one that purchased the game? Was it your father's or yours? if it was yours then the license will not be revoked even if you were to be removed from the family. You can try having your account removed from your family and then have it added back if it is still a child account. Follow this link for the steps.

    https://support.xbox.com/en-US/help/family-onli...

    And just for good measure, check out these links as well.

    https://support.xbox.com/en-PH/help/family-onli...

    (The link is in English)

    I hope this helps.

    Best Regards,

    Christian.
Thema:

Help setting up family account

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