Help! Rewards not working

Discus and support Help! Rewards not working in XBoX Rewards & Social to solve the problem; I'm not getting any reward points for any of the games I buy / preorder and none either for the achievements I get too. I'm only getting rewards for... Discussion in 'XBoX Rewards & Social' started by Mr IBanana, Feb 23, 2017.

  1. Mr IBanana
    Mr IBanana Guest

    Help! Rewards not working


    I'm not getting any reward points for any of the games I buy / preorder and none either for the achievements I get too. I'm only getting rewards for taking surveys.. please can anyone help with this it's quite annoying. I've got my 1 star rank too and still
    haven't got anything.

    :)
     
    Mr IBanana, Feb 23, 2017
    #1
  2. Can anyone else connect to Xbox live?

    im getting a mtu error, if u help ill reward anyone.. im really frusterated that its not working..
     
    InexactGinger6, Feb 23, 2017
    #2
  3. xbox live rewards promblems

    my rewards is not working i had it for about three months now and have about 910 points pending and its not being deposit i need help
     
    Scrappyfuzballs, Feb 23, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Help! Rewards not working

    Are there any specific offers you're looking for credits from?

    In order to receive credits for preorders and/or achievements, they have to be eligible for a specific offer on the site at the time. Generally for achievements the offer involves purchasing a specific game for that offer and then earning a set number of
    achievements in that game.
     
    Smwutches, Feb 23, 2017
    #4
  5. Mr IBanana
    Mr IBanana Guest
    HI Smwutches

    Thanks for the comment back!

    Just looking for rewards from anything besides surveys so I know my account isn't broken.

    I have previously purchased games on the list but got nothing. Where is it I find the achievements listed?

    My friend has an account too and he seems to be getting rewards for all his achievements.
     
    Mr IBanana, Feb 23, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Support will check into it your purchases to see if they were eligible for anything. All offers for earning credits are listed on the Missions page of the Rewards site. Currently the only offer involving achievements is the Warfare offer, but it is to earn
    platinum for Warframe, not Rewards credits.
     
    Smwutches, Feb 23, 2017
    #6
  7. Mr IBanana
    Mr IBanana Guest
    Okay, thanks for the help friend!
     
    Mr IBanana, Feb 23, 2017
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    Help! Rewards not working

    Hello Mr IBanana,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. You can check your current MyVIP level/progress at (Xbox Live Rewards). We calculate MyVIP as a monthly whole and award it halfway through the following month. Since we award payback
    on every 8.10 EUR, your purchases in January were not enough to trigger payback, and were reserved to complete a 8.10 EUR amount in a following month.

    We see that you received payback for your December purchases, after you earned your first star that month. As Smwutches says, achievements are not eligible for any Credits, unless as part of a special offer.
     
    XBLRewards8, Nov 3, 2018
    #8
  9. Mr IBanana Win User

    Help! Rewards not working

    Support will check into it your purchases to see if they were eligible for anything. All offers for earning credits are listed on the Missions page of the Rewards site. Currently the only offer involving achievements is the Warfare offer, but it is to earn
    platinum for Warframe, not Rewards credits.
    Okay, thanks for the help friend!
  10. XBLRewards8 Win User

    Help! Rewards not working

    Hello Mr IBanana,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). We calculate MyVIP as a monthly whole and award it halfway through the following month. Since we award payback
    on every 8.10 EUR, your purchases in January were not enough to trigger payback, and were reserved to complete a 8.10 EUR amount in a following month.

    We see that you received payback for your December purchases, after you earned your first star that month. As Smwutches says, achievements are not eligible for any Credits, unless as part of a special offer.
  11. Smwutches Win User

    Help! Rewards not working

    Support will check into it your purchases to see if they were eligible for anything. All offers for earning credits are listed on the Missions page of the Rewards site. Currently the only offer involving achievements is the Warfare offer, but it is to earn
    platinum for Warframe, not Rewards credits.
  12. Smwutches Win User

    Help! Rewards not working

    Are there any specific offers you're looking for credits from?

    In order to receive credits for preorders and/or achievements, they have to be eligible for a specific offer on the site at the time. Generally for achievements the offer involves purchasing a specific game for that offer and then earning a set number of
    achievements in that game.
  13. Mr IBanana Win User

    Help! Rewards not working

    Are there any specific offers you're looking for credits from?

    In order to receive credits for preorders and/or achievements, they have to be eligible for a specific offer on the site at the time. Generally for achievements the offer involves purchasing a specific game for that offer and then earning a set number of
    achievements in that game.
    HI Smwutches

    Thanks for the comment back!

    Just looking for rewards from anything besides surveys so I know my account isn't broken.

    I have previously purchased games on the list but got nothing. Where is it I find the achievements listed?

    My friend has an account too and he seems to be getting rewards for all his achievements.
Thema:

Help! Rewards not working

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