help? reward for purchase

Hello

i bought the month of december via microsoft an xbox one S and still have not received the rexard of 50 000 points for this purchase

thank you in advance

:)

 

rewards not given

Hello OneChannel38205,

Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.

 

not getting credit for one game I think its For Honor

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

 

Hello FMI Pok,

Apologies for the inconvenience. We have confirmed your purchase from MicrosoftStore.com, and will adjust your account. You should see the Credits pending by the end of next week.