Help redeeming 5$ gift card for completing Feburarys Quest

For help with quests, you will need to ppst in the sales and promotions forum.

If you redeem your Microsoft Rewards points for a $5 Xbox Gift card. You receive $5 on your Microsoft account. You do not receive a physical gift card.

Hi lucas, my name is Oskayra, glad to help you.

Method 1: Redeem gift card in store

The easiest way to add money from a gift card to your account is to redeem it in-store. To do this, go to a store that sells gift cards and present the card to the cashier. The cashier will give you a receipt with a redemption code.

Once you have the redemption code, you can enter it into your online account or the store's app. The money from the gift card will be added to your account balance.

Method 2: Redeem the gift card online

You can also redeem the gift card online. To do this, visit the store's website and look for the gift card section. Enter the gift card code and follow the instructions to complete the redemption process.

Once you have redeemed the gift card, the money will be added to your account balance.

I hope this information has been useful to you.

Best regards,
Oskayra

Hey there BruceleewannaB,

In order to complete purchases through your console or online you would need either a debit/credit card or you can always use Microsoft Currency to complete the purchase.

You can go over to a retail store to purchase a gift card so that you can redeem the gift card to your account, once you have done this the funds will be transferred to your account and will be available for you to use.

• How to redeem gift cards and codes

I hope this helps.

Have you tried all the troubleshooting steps noted here:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

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Você já tentou todas as etapas de solução de problemas descritas aqui:
https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues