Help recovering a 4 year old account ?

Discus and support Help recovering a 4 year old account ? in XBoX on Consoles to solve the problem; A number of years ago I ditched my Xbox 360 for the Playstation 3 (boo). Now that I have a better job with more pay and more days off I have come... Discussion in 'XBoX on Consoles' started by PointyCactus68, Oct 21, 2014.

  1. Help recovering a 4 year old account ?


    A number of years ago I ditched my Xbox 360 for the Playstation 3 (boo). Now that I have a better job with more pay and more days off I have come crawling back to Xbox. Unfortunately, I cannot remember much about my old 360 live account. How do I go about
    recovering an account without knowing the email address I have registered on it.

    Now please don't give me a default response. I know you're trying to help, but I have tried all the "Forgot my password" and "Forgot my email" routes. It's a no go. I did speak to an operator on the microsoft help chatroom, and he told me, at his end, there
    isn't anything HE can do without the email address used on the account, he cannot even see the email address without typing it in first.

    But here are things I can provide;

    My full name,

    Address I used to register to register the account,

    The email address I used to register the gamertag (I vaguely remember changing the password associated with my gamertag, in hopes I wouldn't forget it :/ (and no I cannot remember the password for this email address either and have tried to reset it))

    My bank details (or rather the first 12 digits out of the full 16, as I've changed my card a couple times and the last 4 numbers always change with doing so)

    I can remember a few real world friends' gamertag's I had added.

    I know the current gamertag, and the old one I changed from 4 years ago.

    Basically the only thing I cannot provide is the email, and I cannot access the email.

    I really wouldn't want to start from scratch, and this is litterally the only thing stopping me from getting on amazon and buying an Xbox uno right now.

    Please, if anybody could help without slating my seive like memory I would be highly grateful !!

    Kind regards,

    (Apparently...)

    :)
     
    PointyCactus68, Oct 21, 2014
    #1
  2. Recovering an old account. Please help!

    Thanks for the response. I have submitted my info using the link you sent me. I have never used these forums so I sorry if I am giving you guys a hard time, but I appreciate the help. We will both know if I can get back into my account in about 24 hours,
    when the submission has been reviewed.
     
    HumanOutbreak, Oct 21, 2014
    #2
  3. Recovering an old account. Please help!

    This is a hard one.

    A long time ago I had a Gamertag known as IsaRyHager. The profile was kept under my control, and my father and I managed the Live account for it. One day, a few years ago, he went and changed my Live account information. Since then, any time I try to log
    into IsaRyHager, it would prompt me for the new password, which I am unable to get from my father. (This has been a few years ago, we no longer communicate.) I have made a new account , and sat patiently. I never asked or posted anywhere because
    I figured the account was doomed. Is there any way I can detach the gamertag IsaRyHager, and link it to a new account? I can most likely confirm any sort of questions and security information, assuming I'm contacted
    back; I know that you won't give a random person someone else' account because of some sap story. The gamertag has been inactive for about two years now, and I would really like to get it back. Please contact me directly on the post, or email me at "[Mod removed]"
    All help is appreciated; I would really like to know if there is any way to get my Xbox account back.
     
    HumanOutbreak, Oct 21, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Help recovering a 4 year old account ?

    The only other thing you can do is try contacting support by phone. If they can verify that you are the owner, they can give you the email address and you can then reset the password. Otherwise, there is nothing else that can be done. 1-800-4my-xbox if you're
    in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Oct 21, 2014
    #4
  5. I figured as much! I have the number but it's nearly 4am here. I don't want to wake them up, I'll call in the morning Help recovering a 4 year old account ? :p

    Thanks for the reply though. Help recovering a 4 year old account ? :)
     
    PointyCactus68, Oct 31, 2018
    #5
  6. PointyCactus68 Win User

    Help recovering a 4 year old account ?

    I figured as much! I have the number but it's nearly 4am here. I don't want to wake them up, I'll call in the morning :p

    Thanks for the reply though. :)
  7. Smwutches Win User

    Help recovering a 4 year old account ?

    The only other thing you can do is try contacting support by phone. If they can verify that you are the owner, they can give you the email address and you can then reset the password. Otherwise, there is nothing else that can be done. 1-800-4my-xbox if you're
    in the US/Canada or
    support.xbox.com/contact-us
  8. Kechis Win User

    GAMERTAG ISSUE [TAKEN BUT BY MYSELF]

    it was because that account was disconnected for over 3 or maybe 4 years and it got something like frozen, the support guy that spoke to me said the same as you, but after he tried to recover it, he told me, the old gamertag was now locked and there is no
    way to recover it so I'm *** and that gamertag is in the limbo
  9. k1Helix z Win User

    Need help trying to recover 6 year old account

    How long has it been since your last login to that account? accounts and emails get deleted if there's no activity in a long time
  10. SABDOM Win User

    Need help trying to recover 6 year old account

    Are you sure you have the good email for the account ? Because with the right email you should be able to recover it !!
Thema:

Help recovering a 4 year old account ?

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