Help! Rainbow six siege error code 0x838601e7.

Help! Played Rainbow six siege for around a year and yesterday out of blue can’t get on and keep getting this error code 0x838601e7. Googled solutions and checked my NAT type is open but still can’t get on. Any ideas?

i can play all my other games so not an internet connection problem.

:)

 

rainbow six it keeps on saying "took forever to start error code 0x838601e7

every time when I'm trying to play rainbow six siege, it keeps on saying " took for ever to start error code 0x838601e7"

 

Rainbow six Siege

Trying to play Rainbow Six Siege, but the game won’t run. Keeps coming up with error code 0x838601e7. I put this code into Xbox support but it doesn’t recognise it. Can anybody help

 

Hi! Looks like no support articles can be found for this error code: Xbox Error Status Codes | Xbox Support

Performing a hard reset/power cycle might fix the issue: Restart or Power Cycle Xbox One Console

 

Thanks. Just tried this but still doesn t work. Game gets as far as syncing data and then the error code comes upmsaying something went wrong.

any ither suggestions?

Do you think it could be my data saved on my console that has corrupted? If so do you know how we could fix this?

 

Hi CTipping,

If you haven't already I would suggest for you to remove and re-add your profile on your Xbox:

1. Remove your profile
   1. On your controller, Press the Xbox button to open the guide.
      
   2. Select Settings > All Settings > Account > Remove accounts.
      
   3. Select your profile, then Remove.
   4. Go to the Power & startup setting and restart your Xbox.
2. Add your profile
   1. On your controller, Press the Xbox button to open the guide.
      
   2. Select Sign in > Add & manage.
   3. Enter the Microsoft account email address and password for your profile, then follow the instructions.

When you’re done, try launching your game or app again.

If that doesn't work check this out:
My Xbox One game won't start or freezes during gameplay.

Best wishes!

 

Thanks! Removing and adding Profile didnt work but then used link you provided and eventually got to reloading the OS on the xbox which did the trick!

thanks again!