Help. Profiles won’t load in minecraft multiplayer local or realms

Hello JimmyLee829, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps here:

After each step try to see if the issue is fixed!

First, hold down the power button for about 10 seconds, until the console shuts off, then unplug the power cord and wait for 2-3 minutes before plugging it back in and turn on the Xbox.

If the issue persists, please select System > Settings > General > Network setting > Advanced settings > Alternate MAC address: clear

Then, please select System > Settings > devices and streaming > blue ray > persistent storage > clear three times > restart console.

If you are still encountering the same issue, please select System > Settings > System > Console info > Select Reset console > Choose Reset and keep my games and apps

If you are still having the same issue, it’s possible that the local save for the game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.
First, delete the local save:
1. Press the Xbox button  to open the guide and then select My games & apps > See all > Games.
2. Highlight the game title, and then press the Menu button  on your controller.
3. Select Manage game and add-ons > Saved data.
4. Select Delete all to remove the local save of this game, then follow the prompts.
After you delete the local save, restart your Xbox:
1. Press and hold the Xbox button  in the center of your controller.
2. Select Restart console, then follow the prompts.
After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to Xbox Live.
Try playing the game again to see if re-syncing with the cloud corrected the game problem.

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

I thought turning the console off is turning it off or is this not the case?

I play Minecraft, then turn console off with the console controller command, "turn off console"

When I next turn in the console, with either the main power button or controller button,before I play on any realms or multiplayer game, I have to exit Minecraft, load a different app, wait for that to load, then exit the app back to the home screen, then load Minecraft again and wait about 5 mins for it to load

Now I can play Minecraft on multiplayer or realms servers.

If I want to play local games, I can without needing to "reload" Minecraft twice

From Minecraft/Microsoft -

https://minecraft.net/en-us/article/minecraft-multiplayer-server-safety

“Join Multiplayer Games” Settings
If you have your settings set to block joining multiplayer games, you can’t join any multiplayer games in Minecraft, including shared local worlds, Realms or servers. To enable multiplayer in Minecraft, make sure this setting is set to ‘Allow.’

However, just like ASCllnaut, that setting was already turned on for my children. In other words I'm in the same boat, we can play on the LAN but not on a realm.

Make sure you are doing the following:

Multiplayer Options

Minecraft (Bedrock) supports the following multiplayer options:

• Locally hosted multiplayer world via LAN or Xbox Live
• Realms
• Servers (unofficial, third party server software)

Locally hosted multiplayer world via LAN or Xbox Live

Any world can be a locally hosted multiplayer world, and accessible to other
Minecraft players.

To start, create new world or load an existing one. Then, select World Settings (pencil icon) →
Multiplayer → Multiplayer Game. If all players are on the same local network, you may also toggle on
Visible to LAN Players.

Other player(s) can join the world by navigating to the Friends tab and selecting the world.

Hi Alex,

Thanks for reaching out to us in the forums for this issue with Minecraft Realms on the Nintendo Switch. Based on the message you received, it may be possible that your account doesn't have the correct permissions to access online multiplayer across different
devices.

Is your account a child or adult account? Players under 13 years old will have online multiplayer disabled by default with Minecraft and
won’t be able to join Realms or servers unless a parent changes their account settings.
For help with changing these account settings, you will need to change your
Privacy and Online settings of the Xbox Live account.

For further information on this and other information related to Minecraft Realms or Minecraft on the Nintendo Switch, I recommend the following support articles:

Minecraft Realms

Minecraft for Nintendo Switch FAQ

I hope that this information helps out!