Help please

Discus and support Help please in XBoX on Consoles to solve the problem; I've bought a new game lego jurrasic and when I went to play it said that THIS GAME Has Been Updated to a incomparable version and it won't load... Discussion in 'XBoX on Consoles' started by Alfi3 J Shep, Jun 12, 2015.

  1. Alfi3 J Shep
    Alfi3 J Shep Guest

    Help please


    I've bought a new game lego jurrasic and when I went to play it said that THIS GAME Has Been Updated to a incomparable version and it won't load version miss match apparently

    Can anyone help as Microsoft just aren't replying

    :)
     
    Alfi3 J Shep, Jun 12, 2015
    #1
  2. Mike.priddy
    Mike.priddy Guest
    Please help!!!!!!!

    I have just set up my xbox one and the sound doesn't sound right. I have it on a 5.1 dolby system it's really odd on call of duty advanced warfare the centre speaker works during cinematic scenes but has no volume during game play it sounds ok and the gun and voice effects come mainly from the front two speakers but that can't be right????

    Has anyone else got call of duty set up on 5.1 dolby system?
     
    Mike.priddy, Jun 12, 2015
    #2
  3. sc_shark
    sc_shark Guest
    Please help!!!!!!!

    i dont have cod..

    first i would go into settings and controller and update it.. (idk why) but somewhere along the line an update for headsets had something with dolby 5.1 in it.

    i dont have cod so i cant say how my 5.1 sound bar works but the way i recall it is.. the developer sets the standard or output channels.. this is why forza worked next to polk audio to "dial in sound" its not really a microsoft thing as much as cod development.

    i would check settings on xb1 to see if it is in dolby 5.1 or stereo
    i would also check the settings in game to seewhat they are.

    depending on your sound bar check and see i fit has a setting for analog or coax it may also have different modes.. game,movie,stereo,cinamatic each one does alter how sound is projected
     
    sc_shark, Jun 12, 2015
    #3
  4. Oltion Zoto
    Oltion Zoto Guest

    Help please

    This is from Warner Bro’s support site:

    If you have just got Lego Jurassic world for XBOX 360 and you get the error “this game has been updated to an incompatible version”. Just clear the HDD cache by pressing y on on the HDD icon in System settings and selecting Clear Cache. Now sign out of XBOX
    live and play the game offline until a more permanent fix can be found.

    Step by step to solve “this game has been updated to an incompatible version” problem do the following:

    Select to System on the far right of the dashboard

    Select to Storage

    Select Hard Drive

    Press the Y button to see some options and select Clear System Cache and this will also clear the update

    !!!Press the Y button again to see some options and select Clear System Cache for a second time as advised by Xbox customer support!!!!

    !!!Press the Y button a third time to see some options and select Clear System Cache for a third time as advised by Xbox customer support!!!!

    Make sure you are logged out of Xbox Live

    Play the game and say no when prompted to update.

    Warner Bro’s support

    Hope this helps you if not open a support ticket with Warner Bro’s the developers!
     
    Oltion Zoto, Jun 13, 2015
    #4
  5. I've got the same problem/error message. According to the guy at the shop I was the first one to have this issue, but than again the game had it's release here in Norway yesterday. I'll try this fix and let you know how it turns out
     
    BadderChalice42, Jun 13, 2015
    #5
  6. Oltion Zoto
    Oltion Zoto Guest
    It was my pleasure to help you fellow gamer!
     
    Oltion Zoto, Oct 31, 2018
    #6
  7. optimus 1 Win User

    Please Please Help!

    ...which is why i said "electronically handy", i figured he could read between the lines since they don't like it when people talk about modding anything around here.
  8. optimus 1 Win User

    Please Please Help!

    Your best solution would be to buy a used one either from gamestop, ebay, or pawn shops...you can probably find them for 40 bucks or less nowadays...or if you are electronically handy, you can try opening it up and replacing the hardrive since it uses a
    regular pc hardrive.
  9. AlphaEsau Win User

    Please Please Help!

    Ok thanks for the link. I tried all that last night. And the video was for the xbox 360 not the original one. The original one does not have an option like that. Those button codes are what I think I need but can't get them because they are specific to each
    serial number. If there is a mass list of codes that would be helpful or some sort of disc that automated the reset process. Thanks Endgamez.
  10. AlphaEsau Win User

    Please Please Help!

    No it doesn't, no error codes except for the message in my original post:

    "Your Xbox needs service, please contact the customer service number located in your instruction manual."

    And I didn't notice any change with the light. I think it stayed green. And thank you for helping me! I do appreciate it.
  11. AlphaEsau Win User

    Please Please Help!

    Ok, thanks. Yep that's why I'm posting on the forum. To see if anyone else has had this issue and how they handled it.
Thema:

Help please

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