Help please I am got a issues in MSI Afterclock

Hi

Welcome to Microsoft community.

To dive into the heart of the matter and offer the best support, could you share the specific model of your computer and details like your hardware setup (things like CPU, video card, etc.)? Also, it seems the image you uploaded might be missing – if you wouldn't mind giving it another shot, that would be fantastic. Thanks a bunch for teaming up with us on this!

Please let me know if you need any further assistance. Thank you.

Best regards

Derrick Qian | Microsoft Community Support Specialist

In my case it was the afterburn msi, or msi dragon center, was to remove it and work, I hope it would help someone else

Hi Brett,

I have not had a chance to try the controller and adapter on a different device. I have an MSI laptop. I have checked the MSI website for any updates but nothing I haven't already got or can either install from the MSI Center.

I have tried a different controller however and have the same issue. Would the 23H2 Windows 11 update make things any better if it's down to Windows? Are Microsoft due to release an updated Xbox wireless adapter?

I'm not sure if I'm the only one getting this issue. At present I can only use the controller with a USB cable.

hello there, i have been facing the same issue. Could you please tell me how you fixed it using MSI Afterburn?

Thank you,

I am going to take a guess, you have an AMD CPU and Radeon GPU, on an MSI motherboard x570 mgp series like the gaming wifi edge. Sorry for the question for a reply but I want to confirm that my theory is correct. That is the set I up am running and I had
the same issue, I ended up uninstalling all MSI drivers, Mysctic lighting, dragon center and all the others from the setup, then I un-installed the Radeon driver optional pack and went with the standard 20.2.2 ver instead of the 20.4.2 ver and the problem
is gone, FH4 works and runs very well. I think the issue was the way the MSI drivers SDK worked with the AMD SDK software deployment kits. I am not sure why but when I removed the suspected conflict the game runs again.

As of this edit there is still no new updates for Radeon drivers but MSI has updates available now that were not there last week. I will try them see what happens and update again after the trial.